My Nrx Broke Tonite

[Bassn Blvd]

There I was, fishing the last half hour of a tournament and one of my NRX's broke. My darn reel fell completely off in my hand during a cast. It seems the top part of the reel seat is stripped and won't tighten down to sufficiently hold the reel in place. Has anyone experienced this problem? Did Loomis consider it a manufacturer’s defect? I seem to recall this being a common problem when the NRX model first came out.

[NorcalBassin]

Definitely a defect that should not require your wild card. I haven't had this happen to me yet... but I get a little nervous every time I read a report like this. What model was it?

[Bassn Blvd]

^ 893c JWR. I'll call loomis in the morning. I'm sure (hope) they'll take care of it at no charge.

[Gone_Phishin]

The NRX strikes again. Sorry to hear about that Bassn.

There are quite a few reel seat problems documented over at TT. It seems ShimLoomis won't publicly own-up to any of the QC issues with the NRX sticks. They even went so far as to say people are using the wrong reels on these sticks...what a joke.

This should be covered, as they have definitely dealt with this issue before.

[Diablos]

They seem to use a modified minima skeleton seat.

The top part of the seat seems a little short and maybe there isn't enough bite there.

[Hooligan]

Yeah, I've had it happen on mine three or sixteen times.

I've slowly started to move many of my NRX and have been fishing a custom that I found I've really, really liked. The rods are finished well and they're on either NFC or MHX blanks, and thus far I've not had issue. I'll still keep a handfull of my NRX rods, but for the price I can't do much better.

[Delaware Valley Tackle]

Not sound like a broken record, but before dropping $250> on a factory rod, look into a quality custom build.

[roadwarrior]

It's just unbelievable that G. Loomis would allow this to continue, especially with their flagship series.

I have NEVER had a single issue with IMX ot GLX. Very disappointing.

[Hyrule Bass]

never broke one of my 30-40 dollar rods

[smalljaw67]

I'm a loomis fan and I was planning on getting into the NRX series this season but over the winter I have heard so many stories of split cork, reel seats coming unglued, epoxy on guides being cracked that I really was afraid but I was still going to try one but what ended it for me was hearing these same complaints on replacement rods, some anglers going through more than one replacement and still having issues, that did it for me ever having one.

[tomustang]

never broke one of my 30-40 dollar rods

Probably more nrx's broken than ugly sticks

[NorcalBassin]

^ 893c JWR. I'll call loomis in the morning. I'm sure (hope) they'll take care of it at no charge.

That's my favorite rod and it's one of the models I've heard very little about regarding QC issues.

never broke one of my 30-40 dollar rods

Me neither... I think I still have a couple Ugly Stiks from 10+ years ago that still work great despite some abuse.

Probably more nrx's broken than ugly sticks

No doubt about it. If you run over an NRX, let the dog use it as a chew toy, or put it in the garbage disposal it will be ruined. I suppose that's a price you pay for such a leap in sensitivity.

[J Francho]

I have an HONEST interest in how this turns out.

The moment it turns into a peeing contest about economy rods vs. high end rods, or whether anyone has to justify their purchases, the thread gets closed.

[baluga]

i want my money back

[Gone_Phishin]

I'm a loomis fan and I was planning on getting into the NRX series this season but over the winter I have heard so many stories of split cork, reel seats coming unglued, epoxy on guides being cracked that I really was afraid but I was still going to try one but what ended it for me was hearing these same complaints on replacement rods, some anglers going through more than one replacement and still having issues, that did it for me ever having one.

You hit the nail squarely on the head. There have been some people, who after being assured by Loomis customer service reps that all of the problems were fixed on their replacement rods, still receive problematic rods; and this has happened several times.

What angers me the most is Loomis has done little to none to publicly address this problem. It gives me no faith in purchasing a blemish/problem-free rod.

I have an 802C, and I have not had any problems with it.

[tomustang]

Well there is one way to deplete a bad inventory and that is to replace the bad ones that come back, say only 100 out a 1000 are bad they aren't going to scrap them all, it's just their process to get rid of them

[tomustang]

The moment it turns into a peeing contest about economy rods vs. high end rods, or whether anyone has to justify their purchases, the thread gets closed.

It was just a joke

[Hooligan]

I've broken five NRX at, or slightly above, the reel seat. Only one of which was a replacement that broke. Overall, I'm still very happy with them, but like DVT states, the custom factor has begun to far outweigh what a stock rods can be had for. There are also custom builders, though, that are ridiculously overpriced.

[Bassn Blvd]

I just spoke to ShimanoLommis and guess what? Thay are sending me a shipping lable and are replacing the rod free of charge. They are even paying for the shipping.

Customer service said they did have issues with the reel seat when the NRX series was first built but have since corrected the problem. Apparently my NRX's are from the original run. I'm surprised they haven't broken sooner, but then again I treat my rods better than with kid gloves.

Customer service also said Icould send in my other NRX that hasn't broken yet or hold onto it until it does break. I have to check the purchase date to see if I purchased it before they made the corrections.

I really enjoy fishing with the NRX, the sensitivity is beyond measurable. But like DVT said, they are expensive. I would considere a custom rod but I stopped building rods years ago and longer have any equipment nor have I kept up with who the reputable, good rod makers are in my area.

[Hooligan]

Glad to hear they took care of you. I know they took care of me, as well as everyone I've ever talked to with the same issue. Going back and reading that people can't believe they haven't acknowledged the problem- They have, numerous times. Through, not only their customers and saying that, "Yes we had an issue with the initial runs" and through their presence on many forums on the internet. Bantam1 has offered much the same here previously.

Nay sayers will say nay, it's sour grapes rationale, I rather firmly believe that. Just like when many of us bought GLX and "the guide inserts were brittle" and things of that nature. Loomis fixed the issue, that by the way wasn't their issue, and righted the situation, as they did here.

[POPRG]

Nice to hear they are owning up to their known flaws..,says a lot to me when a company admits a fault and offers to correct it,instead of blaming it on "user error"!

[NorcalBassin]

I just spoke to ShimanoLommis and guess what? Thay are sending me a shipping lable and are replacing the rod free of charge. They are even paying for the shipping.

Awesome... that's exactly what they should do so it's nice seeing they're still offering that level of service.

[Gone_Phishin]

Glad to hear they took care of you. I know they took care of me, as well as everyone I've ever talked to with the same issue. Going back and reading that people can't believe they haven't acknowledged the problem- They have, numerous times. Through, not only their customers and saying that, "Yes we had an issue with the initial runs" and through their presence on many forums on the internet. Bantam1 has offered much the same here previously.

Nay sayers will say nay, it's sour grapes rationale, I rather firmly believe that. Just like when many of us bought GLX and "the guide inserts were brittle" and things of that nature. Loomis fixed the issue, that by the way wasn't their issue, and righted the situation, as they did here.

That's all they really owned up to. They have only specifically addressed the original problems. I've not heard anything about the countless rods with obvious cosmetic flaws. The QC on these flagship sticks are crap.

I am not a hater, as I own a NRX. I love my 802C, and it has a very specific place in my arsenal. That said, with the rampant lack of QC on $400-$500 sticks, I'll spend my money on future rods elsewhere.

I'm glad to hear the process has been painless Bassn.

[flippin and pitchin]

Journalistic urination is now terminated. Great resolution.

[Hooligan]

No, they've admitted some flawed finishes, bad guide wraps and the like. That was one of the first things said. I'm not out and out defending, just stating that I've seen as much. I've heard as much from people at the manufacturing and distribution levels as well as from people high enough in the company to never need to say it. In truth, I think that's one of the driving forces behind the green rod, too. Eliminate some of the bad feelings of the blues by not having those same issues with the green. I know I'm completely wrong about it, but the psychology of it does say a lot.