Super User Hammer 4 Posted August 8, 2009 Super User Posted August 8, 2009 So...I had a slight problem with a hindge on my Mattlures hard bluegill. I e-mailed Matt a couple of times to ask if there's anything I could do to fix the problem, he recomended a couple of things, which I tried to no avail..so he said send it to me, and I'll get you another. In less than a week I sent mine out, and recived my new swimbait in the mail today. All I can say is that's GREAT service, no questions were asked, Matt just took care of biz. It's to bad all compamies don't offer customer service like Matt does. I'm a customer for life.. Thanks Matt. 8-) Quote
Super User .dsaavedra. Posted August 8, 2009 Super User Posted August 8, 2009 small businesses for the win! Quote
ptomacbass Posted August 8, 2009 Posted August 8, 2009 He sent me two new Tails for my Ultimate Bluegill free of charge after mine ripped off. Thats what I call amazing customer service. Quote
NewAngler Posted August 8, 2009 Posted August 8, 2009 All I need is to find a 55 dollar bill laying on the ground! Quote
Super User Hammer 4 Posted August 8, 2009 Author Super User Posted August 8, 2009 Credit card...imho, his baits are well worth the $$$ he gets and then some..save your pennies.. All I need is to find a 55 dollar bill laying on the ground! Quote
mrlitetackle Posted August 8, 2009 Posted August 8, 2009 he's a stand up guy who supports his product, hands down!!! i own 2 hardgills, one male BG floater, and one redear sunfish floater........their amazing to say the least, and of the highest quality that i have come around. Quote
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