Super User BASSclary Posted October 18, 2011 Super User Posted October 18, 2011 So today while browsing through the lacrosse section at Dick's, I spotted a very nice shaft. The shaft was mis-labeled though, so instead of it being a 120 bucks it was 30 I didn't switch the labels, they were there when I saw the shaft. I bought it, because Dick's mislabeled it, not me. I would not intentionally switch labels to get a better deal. What are your guys thoughts on buying mis-labeled stuff? Like if you saw a Curado mis-labeled by WAL-MART as a Shakespear axiom, would you take the deal? Or pay full price?
SDoolittle Posted October 18, 2011 Posted October 18, 2011 Honestly, if it was someplace like Wal-Mart or Dick's, I would probably do the same thing that you did. If it was a small, locally owned sporting goods store, struggling to make a profit, I'd point out the mistake and pay full price. 2
Global Moderator Bluebasser86 Posted October 18, 2011 Global Moderator Posted October 18, 2011 If it's their screw up it's on them. I paid 60 dollars apiece for my big maxx marine batteries because Wal-Mart mislabeled them.
Eriewormer Posted October 18, 2011 Posted October 18, 2011 I can honestly say that I have been screwed at the register more often than not, due to buying stuff for the 3 screaming kids. I always look at the receipt at home and yell G-dmit! You think I ever got a call and them say, "Hey Bro we made a mistake"?... LOL PS, Local Ma and Pop's never!!!! 1
Super User Root beer Posted October 18, 2011 Super User Posted October 18, 2011 I have a background in retailing, sometimes it not even the store's fault. I've seen bratty kids playing with price stickers and randomly moving them around when parents aren't watching..... Even adults do this just because they have a grudge with the store and they hope some other consumers hassle with manager over it..It sad, but it's true. I always believe honesty is the best policy. Were all humans, we make mistakes. In this case, you should be honest and point out the mistake and maybe some managers will give you a discount for pointing it out...You were planning to purchase it at its normal price anyway, right? (well, in some cases) It irritated me when I was at Kmart and customers had a nasty attitude over crap like this. Whoever said "the customer is always right" should come back from the grave and be smacked in the mouth many times with a sock full of nickle. In my opinion. If I grab a merchandise that was mislabeled and didn't know it, I just kindly grab another merchandise if the price is vastly different. Depending on what I'm buying. I'm not going waste my time arguing and haggling with employees. I got better things to do.
tipptruck1 Posted October 18, 2011 Posted October 18, 2011 My buddy once paid 50 dollars for a Curado d series deep spool combo. The combo should have cost him over 300 dollars.
Super User K_Mac Posted October 18, 2011 Super User Posted October 18, 2011 I would not knowingly take advantage of a mistake, whether it be by Mom and Pop's down the street or WalMart. When an employee marks something wrong and the company takes a loss on that item, someone has to pay the cost. That someone is me, and you, and everyone else that shops there. The notion that it's OK if it is a big store and not when it is a smaller one does not work for me. If it is wrong, it's wrong-plain and simple. If you feel that you are being taken advantage of by the big corporate store, take your money somewhere else. It is not right to cheat them because they make a profit on you. Just my opinion. You asked... 3
Super User Root beer Posted October 18, 2011 Super User Posted October 18, 2011 I would not knowingly take advantage of a mistake, whether it be by Mom and Pop's down the street or WalMart. When an employee marks something wrong and the company takes a loss on that item, someone has to pay the cost. That someone is me, and you, and everyone else that shops there. The notion that it's OK if it is a big store and not when it is a smaller one does not work for me. If it is wrong, it's wrong-plain and simple. If you feel that you are being taken advantage of by the big corporate store, take your money somewhere else. It is not right to cheat them because they make a profit on you. Just my opinion. You asked... Agreed.
Super User tomustang Posted October 19, 2011 Super User Posted October 19, 2011 As for the question, I don't care, there's enough wrong labeling that goes around to where you end up losing more anyway, another common is its the right price but the label is wrong since no one wants to print a new label Whoever said "the customer is always right" should come back from the grave and be smacked in the mouth many times with a sock full of nickle. It was retail stores that started the tag line. Another was if the price was mispriced they would give the lower amount regardless.
Super User BASSclary Posted October 19, 2011 Author Super User Posted October 19, 2011 Root Beer, I was intending to buy a high end shaft anyways. But if I wasn't, truth be told I would've bought it anyways. KMac - I in no way, shape, or for feel cheated by the store. There is a price they sell it at and if you don't like it, dont buy it. But, if they make a mistake, I want to take advantage of it. IMO if they didn't want to lose money, label things correctly. Sam - Yes, I play Lacrosse up here in Stafford, I actually have a tournament on Saturday!
Super User Root beer Posted October 19, 2011 Super User Posted October 19, 2011 KMac - I in no way, shape, or for feel cheated by the store. There is a price they sell it at and if you don't like it, dont buy it. But, if they make a mistake, I want to take advantage of it. IMO if they didn't want to lose money, label things correctly. You want my opinion, that is being dishonest. Especially if you fully know it a mistake. 2
Super User K_Mac Posted October 19, 2011 Super User Posted October 19, 2011 Bassclary here is the original question: What are your guys thoughts on buying mis-labeled stuff? Like if you saw a Curado mis-labeled by WAL-MART as a Shakespear axiom, would you take the deal? Or pay full price? My answer is knowingly taking advantage of a mis-marked item is dishonest. Would you take the same advantage at the mom and pop store? If I drop my wallet and you see it fall, do you return it to me or do you profit from my mistake? If you drop your wallet and I see it fall, do you expect me to return it to you? When does saving or making a dollar take precedence over doing the right thing? But, if they make a mistake, I want to take advantage of it. IMO if they didn't want to lose money, label things correctly. Most every violation of ethics comes down to rationalizing "they" somehow deserved it. It is a slippery slope. 2
OHIO Posted October 19, 2011 Posted October 19, 2011 You want my opinion, that is being dishonest. Especially if you fully know it a mistake. 100% agree. You basically stole it.
ROCbass Posted October 19, 2011 Posted October 19, 2011 Many stores have a publicly stated policy of lowest price marked is the correct price. I believe Dicks is actually one of them. Even in stores where this is not stated policy, in my experience if you point out that you think the sticker is wrong, most stores will sell it to you for that price anyway. As long as you're not being shady about changing stickers yourself a la The Natural, I see nothing wrong with using this customer service policy to your advantage whenever possible, but you should at least mention that you think the sticker might be incorrect.
Super User Raider Nation Fisher Posted October 19, 2011 Super User Posted October 19, 2011 Homie, if you were planning on spending that much in the first place, you might as well do the right thing. Tell 'em you think they made a mistake and they very well may hook you up at the lower price. If they don't, oh well you were gonna spend that much anyway. You can justify it however you want, stealing is stealing, and wrong is wrong. Back in college my buddy and myself walked out of walmart with a couple of new rods. We just shouldered them and walked right out the door. When we went fishing later that day with our other four buddies, everyone caught fish but us. As a matter of fact, neither of us ever caught fish with those two rods. I guess what I'm saying is karma is a you know what, and don't jinx yourself.
Super User Dan: Posted October 19, 2011 Super User Posted October 19, 2011 Was this a sticker that was on the item or was it a sign in front of it? Always remember that in a box store it is incredibly difficult to fix every sign and/or item that customers misplace on a daily basis. DSG will most often honor the labeled price whether it is right or wrong EXCEPT in cases where it would be a significant loss for the company, it's all up to the managers.
Super User grimlin Posted October 19, 2011 Super User Posted October 19, 2011 However you see it K-Mac is right on the money. I've had a few baits that were mis-priced and I said something....They honored the price for me. I felt much better and a guilty free conscience. You know you are wrong,otherwise you wouldn't be asking that question.That's your conscience trying to tell you something. 1
Super User Bassn Blvd Posted October 19, 2011 Super User Posted October 19, 2011 To buy an item that you know is mismarked is the same as stealing it, imo. How do you know it was the stores fault for mismarking the item and not some thief who change the tags? What if your mom had a garage sale and sold your favorite 300 dollar combo to me for a dollar. What if she told me the rod was yours but you weren't home and she had no clue how much to sell it for.
Super User SirSnookalot Posted October 19, 2011 Super User Posted October 19, 2011 I'd take the price on a mistake every time, with no reservations, and have done so. I don't view a mis marked item having any relationship to theft. What if your mom had a garage sale and sold your favorite 300 dollar combo to me for a dollar. What if she told me the rod was yours but you weren't home and she had no clue how much to sell it for. /quote]What's your address?? 4
Sfritr Posted October 19, 2011 Posted October 19, 2011 Honestly, if it was someplace like Wal-Mart or Dick's, I would probably do the same thing that you did. If it was a small, locally owned sporting goods store, struggling to make a profit, I'd point out the mistake and pay full price. X2
Super User Grey Wolf Posted October 19, 2011 Super User Posted October 19, 2011 Ethics are almost nonexistant in the world ,it truly is all about the money at all levels so don't crucify the kid too much.
Super User J Francho Posted October 19, 2011 Super User Posted October 19, 2011 Dick's deeply discounts stuff all the time. I wouldn't assume it's a mistake. Most of the time, the register rings up cheaper than marked there anyway, LOL. Many times I've asked, "Is this deal for real?" and got the reply, "If it's marked that way, that's what it is."
Bass XL Posted October 19, 2011 Posted October 19, 2011 I'd take the price on a mistake every time, with no reservations, and have done so. I don't view a mis marked item having any relationship to theft. Well said.
Super User aavery2 Posted October 19, 2011 Super User Posted October 19, 2011 Let your concious be your guide, if it feels wrong it probably is.
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