Super User BASSclary Posted September 22, 2011 Super User Posted September 22, 2011 First off, stupid touch screens with terrible locks.... So my Samsung Reality unlocked it self today in my pocket and decided it wanted to click a bunch of stuff that I was unaware of. Now when I turn it on it asks me to press send to activate my phone, and then there is a solid color triangle symbol by where it shows my signal. When I press send it askes me for my lock code (The code for only when I turn my phone on) and the code I had before (1795) doesn't work, or any other code I tried including 1111 and 0000. So now I cant get into my phone because it's locked with a password I dont even know. FML. Does anyone know if I can reset it? Quote
Super User deep Posted September 22, 2011 Super User Posted September 22, 2011 If you haven't already, try the last 4 digits of your phone number, i.e if your number is xxx-yyy-abcd, try punching "abcd". Quote
Super User BASSclary Posted September 22, 2011 Author Super User Posted September 22, 2011 Already did. Thanks though. Quote
Super User deep Posted September 22, 2011 Super User Posted September 22, 2011 how about calling the customer service then? Quote
Super User clayton86 Posted September 22, 2011 Super User Posted September 22, 2011 Place under ur car/truck tires and procede to go forward and reverse 1 Quote
Super User Raider Nation Fisher Posted September 23, 2011 Super User Posted September 23, 2011 My sister had that happen last year. Tech support couldn't unlock it due to the code only being stored on the phone. She had to get a new phone if I recall correctly. However, the sim still worked so she didn't lose all her contacts and what not. Best advice I have is do a hard reset. Pull the battery out for 60secs and then reinsert and see if that helps. Otherwise I dunno. Best of luck to ya. Quote
Super User BASSclary Posted September 23, 2011 Author Super User Posted September 23, 2011 deep: I did, they couldnt really help me. Said to go in store. and Raider : I have Verizon so there's no sim card. Quote
Super User Raider Nation Fisher Posted September 23, 2011 Super User Posted September 23, 2011 Gotta love Verizon. Did you have Ur stuff saved to the sd or directly to the phone? I will give Verizon this though. They are usually real good about either fixing or replacing handsets. Be it your fault or the phones. Quote
NateFollmer Posted September 23, 2011 Posted September 23, 2011 I know the reset code, but it will wipe it to factory settings. This works on most Samsung phones (not Android ones) Again this will CLEAR THE PHONE AND YOU'LL LOSE EVERYTHING: dial *2767*3855# like your calling that number and it will reset. Edit: it won't delete your memory card. Quote
Super User BASSclary Posted September 23, 2011 Author Super User Posted September 23, 2011 Thanks Nate, worked great and the Backup app did as promised. Quote
Super User Long Mike Posted September 23, 2011 Super User Posted September 23, 2011 There are us regular folks, and then there are folks like Nate who keep the electronic world from locking up all around us. Nate, you rock! Quote
NateFollmer Posted September 23, 2011 Posted September 23, 2011 Lol thanks LM. Been selling phones and other communication stuff for 6 years now (manage the store). You learn a lot of neat tricks Quote
BassResource.com Administrator Glenn Posted September 23, 2011 BassResource.com Administrator Posted September 23, 2011 Thanks Nate! Where else but BassResource.com? 1 Quote
NateFollmer Posted September 23, 2011 Posted September 23, 2011 Thanks Nate! Where else but BassResource.com? No problem boss Quote
guitarkid Posted September 23, 2011 Posted September 23, 2011 I was going to suggest skipping samsung altogether. -gk Quote
Super User BASSclary Posted September 24, 2011 Author Super User Posted September 24, 2011 Now Nate, I cant send/recieve texts or phone calls, but I can still use the internet, 3g, email, etc. When I try and call someone it says something like "Verizon can't authenticate your phone." Quote
NateFollmer Posted September 25, 2011 Posted September 25, 2011 Try dialing *228 and select option 1 when the lady starts talking. Sit through the cheesy music until the lady says your phone was programmed. Quote
Super User 5bass Posted September 25, 2011 Super User Posted September 25, 2011 Note to self : Contact Nate for cell phone problems. Quote
NateFollmer Posted September 26, 2011 Posted September 26, 2011 Note to self : Contact Nate for cell phone problems. Anytime man... Anytime Actually, I hate being the 'phone guy' (and computer guy). Only time you hear from family is when it's time to upgrade or their phone is broke... Or computer... Or TV.. I need friends. Quote
Super User BASSclary Posted September 26, 2011 Author Super User Posted September 26, 2011 Well Nate, we're your friends lol Well the reset didnt work so another phone call to verizon. After about half an hour we tried changing the NAM. Dont know what that did, or what it is, but now my phone works Quote
NateFollmer Posted September 26, 2011 Posted September 26, 2011 Number Assignment Module - basically it allows you to program your phone with different numbers/carriers... I'm pretty sure Verizon has it locked down pretty tight, so everyone don't be getting excited thinking you can unlock a Verizon phone for another CMDA carrier. There are ways, but I've never had much success unlocking Verizon phones. AT&T on the other hand... SIMPLE! Quote
Super User clayton86 Posted September 29, 2011 Super User Posted September 29, 2011 Just get the iPhone and jailbreak it I just had a guy in my unit do mine it's crazy what u can do with this thing now Quote
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