Super User deep Posted June 2, 2011 Super User Posted June 2, 2011 I know they're not a sponsor here; just giving credit where it's due. I ordered a rod from TW during the memorial day sale. When it reached me today, the rod tube was bent, and the epoxy on the first guide of the rod was cracked. Must have been the heat. The TW guys were super-easy to deal with, as usual. They are making UPS pick up the damaged rod from my apartment, and already shipped me out a new one. Hopefully, this one will arrive in a better condition *fingers crossed*. A simple phone call was all it took to fix the whole issue. Thank you TW! Quote
Brute Posted June 2, 2011 Posted June 2, 2011 I had a very similar experience with them as well. The only difference was my 1 piece rod was a 2 piece rod when it arrived. UPS sure is tough on stuff. Brute Quote
stkbassn Posted June 2, 2011 Posted June 2, 2011 I know they're not a sponsor here; just giving credit where it's due. I ordered a rod from TW during the memorial day sale. When it reached me today, the rod tube was bent, and the epoxy on the first guide of the rod was cracked. Must have been the heat. The TW guys were super-easy to deal with, as usual. They are making UPS pick up the damaged rod from my apartment, and already shipped me out a new one. Hopefully, this one will arrive in a better condition *fingers crossed*. A simple phone call was all it took to fix the whole issue. Thank you TW! TW is pretty awesome. I like em' ! Quote
weedsnager1 Posted June 2, 2011 Posted June 2, 2011 tackle warehouse is great, i agree and fast shipping...more then i can say for bass tackle depot....slow with getting orders shipped. Quote
Fat-G Posted June 3, 2011 Posted June 3, 2011 Love TW! I always spend at least $50, I would end up spending it anyway and it juwt makes sense. Why not buy one more lure instead of paying for shipping! Quote
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