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  • Super User
Posted

It 's been a month sice I haven 't been able to watch any YouTube video, this is the message I get:

Hello, you either have JavaScript turned off or an old version of Adobe's Flash Player

Well, I 'm shure I got the latest Flash Player version cuz I installed it a couple of weeks ago, so where the heck do I turn the danged JavaScript on ?!?   :-/

Thanks for your help.

Raul the 'puter impaired.

  • Super User
Posted

Right click on "My Computer".  Click on properties.  In the next window that opens, click on "Tools"

Then click on "check disk for errors" or something like that.  The next window that opens might have two boxes both having to do with repairing the registry.  Put check marks in both.  Then click OK.

You will probably get a message that tells you it cannot perform disc check because it needs resources you are using (paraphrase).  And will ask if you want to schedule diskcheck the next time you start the computer.  Click on yes.

Running diskcheck can take a couple of hours or more, so do it when you won't be needing the computer for a couple of hours. 

Bedtime is always good.

It will repair and restore the registry.  That solves most of the computer problems.  You'll find it much faster afterward as well.

Also, check for updates while you're at it.  Even if it's scheduled to automatically receive updates, a corrupt registry may prevent that from happening.  I was having an update problem and running diskcheck solved it.

Posted

Java and javascript are two different creatures.

Check disk will do nothing at all for the problem above.

Select Tools > Internet Options.

Click on the Security tab.

Click the Custom Level button.

Scroll down to the Scripting section.

Select Enable for Active Scripting and Scripting of Java Applets.

Click OK.

Select YES if a box appears to confirm.

Click OK. Close window.

Reload page

If that still doesn't work go through the wizard here..

http://www.google.com/support/youtube/bin/answer.py?hl=en&answer=57669

  • BassResource.com Administrator
Posted

You have Javascript turned on already.  Otherwise you couldn't view this forum.

It sounds like you have flash disabled for some reason.  To check, go to:

Tools > Manage add-ons > Enable or Disable add-ons.  Look for "Shockwave" or "Shockwave Flash Object".  Click on it once, then look at "settings" beneath the list of names.  "Enabled" should be checked (the dot next to it). If it's not checked, then click "enabled" and save it.

If it is checked, then back out of it, remove flash from your computer (via control panel), and reinstall Flash from Adobe's site.  It should work now.

Posted

This isn't the same a disabling Javascript, as a whole.

Select Enable for Active Scripting and Scripting of Java Applets.

I can disable the option I listed above, this site works fine but I replicate his exact error on youtube.

If I enable that option, youtube works just fine.  This site renders either way.

  • Super User
Posted

I messed up the directions. 

Open "My Computer" (do not right click on it), then right click on the "C" drive, then click on properties.  Click on "Tools", and follow my first directions from there.

  • Super User
Posted

Open window.  throw computer out window.  Call Dell.  Order new computer. 

Wasn't that easy?  ;D

Posted

Switch to Firefox and don't worry about IE problems again

;D

Otherwise it may be time to just reset IE.

Tools > Internet Options > Advanced Tab > Restore Advanced Settings. Close this and try youtube again. If not then go to the same area and choose Reset...

If you do not have Reset then you have too old of a browser and its time to upgrade it to IE8.

Many websites including Google (who runs Youtube) are cutting support for older IE browsers including IE6 and older. Only IE7 and 8 are officially supported by Microsoft anyways, and IE7 was so problematic, it is better to just jump to 8.

  • BassResource.com Administrator
Posted

If you turn shockwave off (instead of enabling it per my directions above), you'll get the same error message.  ::)

Posted
It 's been a month sice I haven 't been able to watch any YouTube video, this is the message I get:

Hello, you either have JavaScript turned off or an old version of Adobe's Flash Player

Well, I 'm shure I got the latest Flash Player version cuz I installed it a couple of weeks ago, so where the heck do I turn the danged JavaScript on ?!? :-/

Thanks for your help.

Raul the 'puter impaired.

Open Browser

Type www.google.com

Enter "turn javascript on"  into google search box

Click on the "How to Turn on Javascript" link

(http://www.btny.purdue.edu/enablejavascript.html)

Posted
If you turn shockwave off (instead of enabling it per my directions above), you'll get the same error message. ::)

You do, but every browser I've developed for will spam a pop up to the user, requesting the add on be enabled.  I didn't see him list that, so I'm assuming he has the problem I posted, which will not give the same pop up.

::)

  • BassResource.com Administrator
Posted

I've never seen such a popup because the Google toolbar blocks them.  Many other toolbars and anti-malware programs do the same, so the popup won't always appear.

  • Super User
Posted

Thanks guys, I 'll try all the possible solutions you posted, if it don 't work gonna follow Redline 's advice.  :D

  • BassResource.com Administrator
Posted

Sounds like a plan!  Let us know what you find out.

Thanks!

Posted
I've never seen such a popup because the Google toolbar blocks them. Many other toolbars and anti-malware programs do the same, so the popup won't always appear.

What I'm talking about doesn't get touched by google toolbar, or any other pop up blocker. It's a native funciton of the browswer

20k7pmv.jpg

I get that on this site and any other test site that requests the pop up.

Regardless, hope you get it fixed Raul.

  • BassResource.com Administrator
Posted

Must be a setting in your browser, because I've never seen that before.  And I'm often disabling shockwave for testing purposes.

Posted

Not a setting at all, its native in IE8.

I have a 700+ user base that can see it as well, I use the same type of development on our internal web sites and if /when the add-on is improperly removed or disabled, they get the notification.

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