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Posted

Woke up this morning and the screen on my cell phone looked like this

5-17.jpg

It usually says "NEXTEL" where it says "Ready".  I have no service, but plenty of bars.  When I make a call, it says "call failed, try again later" I'm all paid up too.

Any clue what's going on here?

Posted

With the phone on take the battery out. This will do a hard reset and may fix your problems. I have to do this fairly frequently with the smart phones we have here at work. If that doesn't work try calling the phone and see what happens. Last resort call customer service.

Posted
Woke up this morning and the screen on my cell phone looked like this

5-17.jpg

It usually says "NEXTEL" where it says "Ready".  I have no service, but plenty of bars.  When I make a call, it says "call failed, system busy,try again later" I'm all paid up too.

Any clue what's going on here?

Try reading the thread!  ;D :P

CFFF- nope, no luck.  

  • BassResource.com Administrator
Posted

It's telling you to switch to T-Mobile.  ;D

Leave the battery out for at least 30 seconds next time.  If that doesn't work, somewhere buried in the menus you should be able to select the network you're using - or at least it will tell you what network your using - it might say "nextel" or "sprint".  It's possible Nextel did something that is causing the problem.  Nextel/Sprint use 3 different, uncompatible technologies which create a lot of problems.

Posted

Thanks, I was hoping you would see this.

I bet you're glad you don't work f or Nextel/Sprint, eh?  :D  You'd have a broken toe from kicking the server so often,lol.

  • Super User
Posted

I would go to a land line and call customer service. If you can understand what they are saying through the Indian accent, there is probably a number to dial that upgrades the firmware on your phone to make it compatible with networking changes your carrier has made. I have had to do this with Verizon a couple of times, but my phone didn't stop working.

Good Luck

Posted

Man, that phone is ancient! Like Alpster said, I'd call customer service. With Verizon you just dial *611. Sometimes it's a pain, but they can usually help.

Posted

LBH, i work at a warehouse that specializes in fixing cell phones, mainly Motorola phones. I will talk to some folks at work and see if i can figure out your problem and find you a solution. Good luck in the meantime.

Posted
It's telling you to switch to T-Mobile. ;D

Leave the battery out for at least 30 seconds next time. If that doesn't work, somewhere buried in the menus you should be able to select the network you're using - or at least it will tell you what network your using - it might say "nextel" or "sprint". It's possible Nextel did something that is causing the problem. Nextel/Sprint use 3 different, uncompatible technologies which create a lot of problems.

AT&T would be a much better option

Posted

Oops.... I forgot to ask  :-[. I was super busy all day so it never crossed my mind. Ill try and remember tomorrow if you haven't already figured it out.

Posted

You couoldn't give me AT&T for free after the issues I had with those clowns.

Well, I got cust service and they informed me to do a "master restart" from the connectivity menu.  I did and now it says "no signal".

Still won't make or accept calls.

I have Erics spare now so anyone trying to reach me can do so today. but I'd still like to get my phone figured out so if you could ask today Jake, that would be great.

Thanks everyone! :)

Posted

Wow, that still works? I will say one thing, I dont know when that was purchased but there is a good posibility the technology for it has changed slightly. Maybe a different standard that the phone was not made for.

As a side note, nextell is sprint now, i have the same service. Thankfully my contract expires soon. They are horrible.

Posted

I used to sell nextel a couple years ago. Sometimes we had people come in with similar problems. I would just say make sure your using the correct line. On most nextels you have two lines. One with your number attached, and another if you want to add another line. Most people only have one line though, and by playing with the options accidentally switch the number to an inactive line. On the screen it says 1, so I'm not even sure thats the problem, but I would take it to a Nextel direct store and have someone take a look at it.

Posted

Guys, thanks for the help but it's the phone, not the technology.  It's just "done".  I've owned it for 5 yrs, it's flown out of the UPS truck repeatedly and survived downpouring rain on the boat.  It served me well,....time for another.

Fortunately, they offer the same phone but with a color screen now.   Seriously, after what I've done to this unit, it should have died 3 yrs ago. I will have no problem forking the cash for another one of these, although bulky, I HIGHLY recommend these for people who torture their stuff.

As for coverage, I work in the boonies of our state and I've had most of the services and this one has more coverage than any other I've tried.  It may have changed now, 5 yrs later, but I save a ton using direct connect with my bosses and fishing partner so I think I need to stick with them.

Do other companies offer direct connect now?  If so, does it work with other companies?  Like If I had t-mobile direct connect, could I call a nextel radio with it?

Posted

cingular has direct connect, so does sprint. But they are sent through the data network and are delayed a few seconds. All walkie talkie features are exclusive to each company.

Posted

Well i asked and they all said do a "master restart" and i said if that doesn't work then what? They told me they had no clue, one girl told me to take it to the store and tell them because it may need to be serviced. Sorry i couldn't help you out more but thats all the help i got.

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