boatersworld.com confused?

[BUCKEYEone]

I finally wanted to purchase some yozuri hybrid, so I decided to go with a company that takes the military credit card (starcard) so I went to boatersworld.com and found this mess: http://www.boatersworld.com/product/479955692msk.htm

Maybe its just me, but how in the world do I know what lb. test I'm ordering???? the item number doesnt seem to match up to anything from yozuri...I'm confused, and they were far from helpful when questioned about it.  I was basically told to guess which one was right or ask the manufacturer, but it is my feeling that the retailer should know the product and I shouldnt have to make phone calls in order to help them make a sale!  Am I right?

[Grey Wolf]

You should try to find someone else to deal with , nobody wants that kind of crappy service.

[grimlin]

Now that's just rude service.

Willing to bet anybody else you would have gotten a different response.

[jrhennecke]

You should try to find someone else to deal with , nobody wants that kind of crappy service.

X2

[BUCKEYEone]

Definitely planning on going somewhere else from now on.  I hope you all avoid this place too.  This is the second time I've had trouble with them.  Thanks!

[roadwarrior]

;D ;D

Well, that's so stupid ya just gotta back away and smile!

[Olebiker]

Definitely planning on going somewhere else from now on. I hope you all avoid this place too. This is the second time I've had trouble with them. Thanks!

They have a store here in Tallahassee.  I like to go in it since it is a magical place: I am invisible.  I'm not kidding.  I go in there and they don't even look up in my direction.

[BUCKEYEone]

I contacted Yozuri to let them know that the will likely not be selling very many products through them due to this huge oversight and this is the email I got back:

"I did take a look at that and had a discussion with one of there

employees on there and they were not too helpful.  I will recommend

www.fish307.com they carry all of our products and even if you do not

see an item on there and if we still carry it they can special order it

for you."

So, I think its safe to say that boaters world is a company undeserving of our business, so please give your money to a retailer that cares about it's consumers and knows what products it sells!  

[Maxximus Redneckus]

I went there sunday it was closed for invetory on a SUNDAY lol i have a feelin they are gonna go out of business they do have good prices on line outragous prices on what small invetory of reels though i laugh at um ... abu garcia c-3 99 bucks LMAO

[BUCKEYEone]

Good point, while I did find some pretty good deals on lures and a few other items, their reels and rods are certainly overpriced, even as a combo deal.  Just simply avoid this company.  I finally got an email back from them today stating that if I just tell them what line I was looking for they will be sure to add it to my order....no thank you!  Taking my hard-earned dollar somewhere else from now on, like the gas station, for instance!