Dell Users

[Cigarlover 1]

I got up this morning to find that my Monitor on my new Dell is toast. It briefly turns white and then slowly goes to black and that's it. It's like it's been fried and I've only had for 2 months. Anybody else have any problems with Dell monitors?

[Siebert Outdoors]

got a brand new flat screen 19" no problems as of yet.

[Fisher of Men]

I've had a "17 flat panel for about 3 years now and no problems.  Good luck with customer service.  "Tank yoo fa cawing Dehhl custama suvis!!"  ;D

IF your lucky, you might speak to someone in Round Rock, Texas.  Believe it or not, it happened to me once. . . once.

[Guest the_muddy_man]

I have the 19in flat monitor, and the Dimension E521 system for 7 months now without a problem I am a computer idiotthough and my giirlfriend set it up and I use it foe the forum,school and music basically I am afraid to do anything else!!!!!!!

[Bassboy15]

Only suggestion I have is to get away from Dell, sorry all...I would also just go to a few garage sells this weekend and you'll probably have some luck with a quick 10 dollar quality monitor?...Welp hope this helps

[Guest the_muddy_man]

I amcurious why you say htis. My girlfriend bought me the Dell and is very computer Savy. We have about 140 computers where i work mostly dell with a handful of HP"S My giirlfriend works for an Advertising Firm in NYC they have over 50 Dells and from I see they run great and for long periods of time. Did you have a bad experience ?

[Bud]

Np problem here with a Dell system.  Going on two years.    Bud

[Replica.]

I've had a "17 flat panel for about 3 years now and no problems. Good luck with customer service. "Tank yoo fa cawing Dehhl custama suvis!!" ;D

IF your lucky, you might speak to someone in Round Rock, Texas. Believe it or not, it happened to me once. . . once.

I you have problems with the regular customer service number try calling the numbers for businesses or sales.  After making 15 calls to RCA customer support about a TV repair with no results I made one call to the sales department and the problem was resolved.  

p.s., the people answering the  business and sales lines speak great English.

[Cigarlover 1]

Well I came home from work today unhooked all the cords, plugged them all back in and viola the monitor works again just like it did the day we bought it. Hope it's just a freak thing.

Hey, as far as the custome service thing, when we got this PC we had to call customer service. We ended up doing an instant message customer service and it was so much easier than calling India. If anybody ever has to work with Dell CS I highly recommend doing the chat thing. Much easier than calling waiting on hold for 45 mins and talking to someone you can't understand.

Thanks All.

[Fisher of Men]

Well, Cigarlover

Glad to hear everything's OK. . . for now.  Thanks for the tips on CS from you and replica.  I only had to talk to them when they shipped the wrong stuff when we first order the new PC.  I DID get a set of surround sound speakers out of the deal though.  I guess that might be worth four hours on the phone with CS.   :-/

[Long Mike]

I just knew everything would work out.  A good old cold restart will solve 98% of all problems.  Dell, and many others, provide very dependable products, and the monitors these days rarely, if ever fail.  Your computer will crash before your monitor will.

[Guest avid]

Long Mike has it right.  Rebooting is the easiest fix out there and it often is all that's needed.

I have a 17" flat screen made by AG Neovo.  Excellent clarity, but it never took off in the US because it uses optical coatings to get the superior visual quality.  I've had it over three years and it's still bright and working fine. It has to cleaned with care and is definitly not a monitor where kids are users.

My dell is the dimension 4600 that is almost 4 years old.  I was wise enough to get the optional 2.6 ghz processor and expanded ram.

I'm really glad I did.  the various add ons over the years haven't slowed me down.

I would like a 19" screen, but I can wait.

[ejtaylor822]

Our oldest Dell is about three years old.  Got one for my parents a couple of years ago.  Haven't had a single problem with any of them - CPU, monitor, disk, etc.  I am a big fan of Dell.  Next one will  be a Dell - if not a new Apple  ;D .

We have close to 3,000 at work of which about 2400 are desktop the rest laptop.  Almost all desk units (including docking stations) have the Dell monitors which have been very reliable.  In the data center we have over 200 Dell servers.  Everything from the pizza-box units up to the 6-ways.  They are very reliable and stable for us.

My belief is that you can't go wrong with a Dell.  They are like Fender guitars - you can find better, but for the money you can't beat 'em.

Eddie

[Cigarlover 1]

I definately agree with you guys. Other than the little monitor glitch I haven't had any problems out of a Dell. We have em at work and also have a Dell laptop that we've had for 4 yrs that we haven't had the first problem with. I would still definately recommend them. For the price you can't beat em.