Warranty Issues, keep from having a headache

[Siebert Outdoors]

I'm just making this post to vent some and also possibly save you guys some headaches in the future if you have warranty issues with any company.

Please keep your receipts for proof of puchase. Cheap items are up to you but expensive items its highly recommended. Some dealers have older product around that most companies will warranty if just purchased with proof of just purchasing. Keep notes on exactly what you sent in.  If serial numbers are included keep a copy of it.  Same as size, type, style, and all other important information.  Also in the package shipped place a letter with all return information and contact information.

Ways to ship,

Package like its going to be drug behind a truck.

Insure it for replacement value

Shipping companies offer tracking numbers

Follow those steps and you shouldnt have problems unless murphy is your buddy.

You guys would be suprised how many packages are shipped with lack of knowledge of what was shipped, who it belongs too, no insurance, or shipping information.  Mind boggling on very expensive items.

[Guest avid]

I think G-mans advice is excellent.  I follow it myself.

But as an FYI, the company you deal with makes a difference no matter what your documentation.

For example.  I have never had to provide to proof of any kind when dealing with Loomis or St. Croix CS.

This is not fishing, but I had an oven with a one year guarantee.  After a few months it was impossible to get accurate heat settings.  I got a huge runaround from GE they finally sent a guy who told me my thermometer was wrong but he didn't one of his own!!!!

To make a long story short after fighing with them for months I ended paying a local guy to fix it.

No GE for me.