Cabela's XML reel seat came loose

[Skinnyh2ofishin]

I recently bought a couple of the Cabela's XML casting rods during their sale for $30.  Today after about a month and a half of regular use the entire reel seat came loose on one of them!  It's one of the split grip models and the entire foregrip and reel seat came loose from the blank and is now completely free spinning.  It just looks like an insufficient amount of adhesive or improper mixture was applied and it just came apart.  Luckily nothing broke and it looks like there's enough space before the hook hanger to slide the whole thing forward and clean and re-epoxy it back in place.  The downside to getting such a great deal on these rods is that for something small like this it would actually cost me more to mail it back and forth for warrenty repair than the rod cost!

Anyone had something like this happen?  This isn't a complaint about these rods as I've liked everything else about them and they seem like an outstanding value for the sale price, just wondered if anyone else had similar experiences.

[grimlin]

Cabela's usually have awesome customer service.Call them up,explain your situation and see what they say.This shouldn't cost you anything.

[infamous512]

I have 2 xml casting rods and they are treating me good so far.  As grimlin mentioned, call them and see what they can offer.

[Rob.Atl]

ive actually had breakage on two of my xml casting rods kinda my fault but they had no problem with replacing it free of charge i just payed shipping and i got a new rod both times call em up

[Skinnyh2ofishin]

I'll definitely call them and see what they say about it.  Their service has been good in other situations so I'm not too worried about being hassled about it.  

The only reason I consider fixing it myself is because of buying it when it was on sale.  Considering I paid $30 for the rod and $16 to ship it in the first place, if it costs me another $16 to ship to them with return shipping to me then I'll actually have paid more in shipping than the rod cost me in the first place! If the rod had broken I wouldn't even consider fixing myself, but I figure a little epoxy is much cheaper and faster to get back on the water than having them deal with it.  But we'll see what they say and after I find out what the shipping will cost I'll reconsider.  

Thanks for the input guys, as always it is much appreciated.

[21farms]

actually, i think you can just use the prepaid return shipping label on the packing slip included with your shipment. cabelas is GREAT about their customer service...just give 'em a call.

[Jeff H]

I'd just glue it.  I'm sure they'd take care of you but just gluing it will put it back in service a lot faster for you.  If it was broke, well...yeah send it back but if it were me I'd just glue it up and keep using it.

[ChiCityBasser]

I have one of the Casting models and 4 of the Spinning models and I haven't had that problem with any of them. Like the others have said give them a call and see what they say.