twelvebass Posted June 9, 2009 Posted June 9, 2009 Been 2 months since I was supposed to get a replacement rod, they claim they are out of production, can get me any length or action except for the one I had. Lifetime warranry is bull#$%, UNLESS it means it takes a lifetime to get one. Quote
bigtimfish Posted June 9, 2009 Posted June 9, 2009 What do you mean out of production? Carrot stix are out of production or just the one you want. Quote
twelvebass Posted June 10, 2009 Author Posted June 10, 2009 Apparently the one I want. Just looked at my last email from them andthey are trying to get me to take a MH. Said the medium action is there most popular. Funny, how when I was looking for one it was always several of the other actions, but there would be just one Medium on the racks. Local store had a medium the other day, I asked E21 to mail me $150 plus tax, and I would buy that one, but they declined that option. Quote
shadyhaven Posted June 11, 2009 Posted June 11, 2009 i talked to eric directly and had my 701med in 3 days with just a phone call! maybe you should go up the ladder. i called e21golf and talked to the warranty mgr. himself. great communication and great response. not trying to rub this in, but i never settle for joe secretary. give me the guy that makes it happen! hope this helps! Quote
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