Super User Root beer Posted June 2, 2009 Super User Posted June 2, 2009 Last weekend my father broke my St. Croix mojo spinning rod. >. It was right when we got done fishing I went to get the truck to back trailer down, and when we got onto the parking lot, my dad went to climb out of the boat..and some how fell and snapped my rod tip into 2 pieces. > I bought it at Bass Pro shop, but cannot find the receipt and it is registered with St. Croix for warranty. I bought the rod in late March. What should I do to get it replaced? Try hassle with BPS or call up St. Croix? I do not know if their warranty will cover snap rod tips because my father landed on it. Quote
Super User Dan: Posted June 2, 2009 Super User Posted June 2, 2009 You can try to hassle with bass pro, they might help you out. If that fails, send it back to St Croix. Even if it was your fault, you can get a replacement for $50 last time I checked. GOLD STAR SERVICE PLANAhh..but what if you're not registered as the original owner of the rod. Or your buddy stepped on your rod, or slammed it in a car door, or worse yet, used it to free a snag. No worries. St. Croix's Gold Star Plan eliminates the uncertainty of a dubious warranty claim. Here's what to do. 1. Return your damaged rod to St. Croix. Use our Discount Shipping Program to save money. 2. Include a note requesting our Gold Star Service, along with a check for $50 to cover the repair or replacement of your rod. Our Technician will determine whether to repair or replace your rod keeping in mind we'll only repair it if we can make it perform like new. 3. That's all there is to it. And there's no additional s&h charge for customers in the USA. Canadian customers must pay an additional $20 for s, and all other International customers must pay an additional $30 for s&h. Acceptable methods of payment include personal check (drawn on a USA bank account) and credit card (VISA, MC, American Express, Discover). -from St Croix's Service and Warranty page Quote
Tom Bass Posted June 2, 2009 Posted June 2, 2009 Maybe this will work for you...."Hey Dad, can you get me a new one since you broke it?" Just a thought. Quote
bass wrangler569 Posted June 2, 2009 Posted June 2, 2009 Maybe this will work for you...."Hey Dad, can you get me a new one since you broke it?"Just a thought. Why would he get his dad to buy a new one when he can probably get it replaced under warranty. Quote
bass wrangler569 Posted June 2, 2009 Posted June 2, 2009 he can do both and have two rods . LOL I like how you think Quote
Super User Dan: Posted June 2, 2009 Super User Posted June 2, 2009 he can do both and have two rods . nothing says "Happy Father's day" like sticking your dad with a bill for twice the amount you can replace the rod for... Quote
dmac14 Posted June 2, 2009 Posted June 2, 2009 Well then you give him one. Win win situation. He gets a nice new rod, you get your rod back everyone is happy. Quote
Super User Dan: Posted June 3, 2009 Super User Posted June 3, 2009 Well then you give him one. Win win situation. He gets a nice new rod, you get your rod back everyone is happy. But he paid for it! That's not giving it to him! lol Quote
Super User Micro Posted June 3, 2009 Super User Posted June 3, 2009 If you have a Bass Pro rewards card, you don't need your receipt. BPS will have a record of your purchase, assuming you presented your rewards card when you bought it. Quote
FishDontLikeMe1301600221 Posted June 3, 2009 Posted June 3, 2009 for fathers day.............buy him an ugly stick ;D ;D ;D Quote
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