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Posted

i have had too many probs with bps to fool with em via mail. now i do buy from their stores in person, but baits only - no rods or reels. i'll relate 2 examples of their excellent customer service ::( for the benefit of anyone it may save the same hassle.

couple of years ago i got a reel from em. well i use braid which is notoriously tough on reels and the drag stripped out of it within a month. i called and complained. they nicely said, no problem we'll exchange. asked me if i wanted a reel like the one that tore up. 'course i said no, and chose another of the same price range. well it arrived about a week later, obviously a used reel (probably a return from some other unlucky customer) in a cardboard shipping box. no reel box, instructions, warranty. and the kicker was that i guess they decided to save me some trouble, b/c the drag was ALREADY messed up on this reel right out of the box!!! boy was i i called em back on the spot and just demanded they give me my money back. which they did and i have not bought one of their reels again - nor will i.

speaking of their reels, i have a good fishin' buddy who showed up one day with 2 of their new johnny morris top of the line baitcasters. he oo'ed and ah'ed over them, and i bet him they'd tear up within 3 months. well, i was wrong. it only took one month. he told me he opened em up to see what the prob was and was so p.o.'ed to open em up and find plastic gears inside his $150+ reels. he got a rude awakening to find out what his high dollar reels were really worth. meanwhile my 60-70 dollar pinnacles are still alive and well, as is my shimano cardiff.

to me, bps gives new meaning to the phrase "buyer beware!"

Posted

Fellas I am posting only once more, then i think I will leave this thread alone, before it gets uglier. I had no problems with the BPS Pro Qualifier Reels, I liked them a lot as a matter of fact.Same to be said with my buddies Fritts reels GREAT PRODUCTS FOR THE MONEY. I also had 2 BPS EXTREME Rods and reels, that i bought seperately. Thye end for me came when once again they used deceptive at best( Bait and Switch in some past deals) in putting together combos that were compared to branded products of greater value and selling products of lesser. If they didnt think it was wrong themselves,when a customer wises up, why do they switch to the implied product instead. So this is why I got rid of the last of their stuff I own and closed my account. They are the best advertisement for Cabela's i know of ;D

PS I traded my Pro Qualifiers off and I am winding up with a used Pflueger President( Plus some cash) and HOWS THIS FOR TIMINING I picked up 2 slightly used Pflueger Trions for the price of one, on our flea market: so all of my baitcasters now have my favorite reel on them ALL IS WELL IN MOOKDOM

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