Daiwa rod warranty

[BOQFishing]

Is Daiwa good about replacing rods under warranty? I had a tip break off a year old Daiwa elite rod. First rod tip I've ever broken in twenty years of fishing. Also anyone know where you can order rod tubes for shipping online or stores that sell them?

[A-Jay]

DAIWA SERVICE GETS YOU BACK ON THE WATER

https://www.daiwa.com/us/service/warrantyservice/index.html

ROD WARRANTY 

Daiwa rods are covered by a 1 year, 5 year, or limited lifetime warranty accordingly depending on the model of the rod. The warranty extends only to the original owner. Once the rod is received, our service technicians will inspect to identify the issue, and if it is determined to be a manufacturing defect, we will repair or replace the rod at no charge. In case the damage to the rod is determined to not be warranty eligible (missing parts, accidental, misuse, inadequate care, wear and tear) a replacement rod will be offered for a discounted charge. An estimate will be sent to customer showing the cost of the replacement. The customer must make payment to Daiwa before shipment of replacement rod. Please follow these instructions when returning rods or reels for warranty repair: *DO NOT CUT RODS*, enclose proof of purchase and a Repair Request Form with nature of problem. Also, please list the model name and number of rod and your return address. To protect against loss or damage in transit, your rod should be carefully packaged and adequately insured. Please retain all shipping receipts.
 

SERVICE REQUEST FORMS

REEL SERVICE REQUEST FORM - CLICK HERE  

ROD SERVICE REQUEST FORM - CLICK HERE   

 

A-Jay

[J._Bricker]

@BOQFishing, just fill out the service request @A-Jay provided above and regarding shipping a PVC tube is cheap, easy to find and works well. In my opinion, Daiwa’s customer service is exceptional when I had a similar experience involving a broken Zillion rod that was out of warranty.
 

And here’s Daiwa’s number if you want to check with them 1-(562)-375-6800. 
 

 

[MiceNReets]

13 hours ago, BOQFishing said:

Is Daiwa good about replacing rods under warranty? I had a tip break off a year old Daiwa elite rod. First rod tip I've ever broken in twenty years of fishing. Also anyone know where you can order rod tubes for shipping online or stores that sell them?

Any fishing store should have tubes kicking around that they usually give out for free.  You’re in the bay of quinte area?