Daiwa Steez Warranty Repair

[Bandersnatch]

I wanted to give a shoutout to the continued great service I get from daiwa on their warranty repair on my steez rods. I am not affiliated with daiwa in any way and stand nothing to gain from this. As usual, I was sending in another rod for a broken guide. This typically happens because as we know the AGS guides can be fragile. Between my two steez rods I typically break a guide once a year. This is admittedly my fault as when I tournament fish with the guys I’m usually junk fishing with lots of rods on deck. I typically am heading from spot to spot rather quickly with a rod strap tied down on quite a few rods. Ultimately, throughout a season one guide typically breaks. This normally costs me anywhere from $15-20 based on me having to ship the rod to daiwa. 
 

in this case, I sent them my bottom contact that included a note around a slight crack I observed between the forgrip and the butt cork. I honestly don’t know if this developed as a result of my trolling motor stabilizing hitting it or potentially from heat. Either way, I included the note to daiwa to take a look. When I got home today I opened the tube to see a brand new rod, my sleeve I sent the old one in and a new steez sleeve. I know Daiwa doesn’t get the notoriety that Loomis does so I figured I’d let you guys know. These Steez rods are fantastic and the power pitch and bottom contact are winners. 

[MiceNReets]

Very nice!  Glad to hear it all worked out and thank you for taking the time to provide this valuable feedback.   

[waymont]

I’ve had Daiwa send me screws and springs for free, and ship parts the day of many times. Best customer service.

[ABU is overpriced]

Would never spend money on a rod with "as we know the AGS guides can be fragile", let alone spend $400+ on a rod like that when there's plenty of titanium guides from fuji that will last you an eternity.

[Bandersnatch]

21 minutes ago, ABU is overpriced said:

Would never spend money on a rod with "as we know the AGS guides can be fragile", let alone spend $400+ on a rod like that when there's plenty of titanium guides from fuji that will last you an eternity.

I enjoy the uniqueness of the steez line with the AGS guides. I’m not aware of production rods that match their weight, sensitivity, power, actions that match them. I don’t know if a loomis that matches the power pitch. Maybe the new 874C does. I know the bottom contact is right around a competitor of the NRX 894. To each their own.