32251 Posted January 31, 2011 Posted January 31, 2011 have several of these reels. must have broken 4 bail springs already. why is this? Quote
Super User Grey Wolf Posted February 2, 2011 Super User Posted February 2, 2011 have several of these reels. must have broken 4 bail springs already. why is this? Is it a cheaper reel ? Quote
32251 Posted February 2, 2011 Author Posted February 2, 2011 all metal construction. exf 35 retail maybe $45 or so. why should ANY reel be equipped with a crappy bailspring? what does the part cost them to make...maybe a nickle..how about a dime? it is one of the most important parts of the reel for goodness sake. just want to know why they keep breaking. how many times has anyone here broke a bailspring on a reel 4 times in less than 2 years, and that is not fishing every day! maybe 3 or 4 times a month and only during the spring/summer. Quote
Pinnacle2 Posted February 3, 2011 Posted February 3, 2011 Hello 32251, If you would like some assistance with your reels, please contact our Pinnacle Fishing Service Center. We would be more than happy to assist you. customerservice@pinnaclefishing.com Quote
Super User Gatorbassman Posted February 4, 2011 Super User Posted February 4, 2011 Give their customer service a chance to make it right. If they don't know there is a problem how do they know it needs to be fixed? Quote
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