Super User eyedabassman Posted March 15, 2023 Super User Posted March 15, 2023 Just ordered Two reels and I received two reels, one I did not order. They sent me a ultra lite. I have no use for that reel. Can’t get ahold of them . I did leave voicemail and call all day nothing. Bad customer service! Any info would be great? Quote
JediAmoeba Posted March 15, 2023 Posted March 15, 2023 When talking about customer service, you usually get what you pay for...all you can do is keep trying to make contact. I thought they were mostly sold on Amazon? Quote
Super User MN Fisher Posted March 15, 2023 Super User Posted March 15, 2023 19 minutes ago, JediAmoeba said: I thought they were mostly sold on Amazon? That's where everyone gets introduced to them - but you can buy from their website too...and they're currently running a sale. Quote
Eric 26 Posted March 15, 2023 Posted March 15, 2023 @eyedabassman Did you try to E-Mail them? I have contacted them before and E-Mail was the best way. Quote
Super User eyedabassman Posted March 15, 2023 Author Super User Posted March 15, 2023 Yes I did that yesterday and today sent e mail and order number. Yes I did that yesterday and today sent e mail and order number. I think I will end up eating this one. Maybe. I can sell it online. 1 Quote
Cbump Posted March 16, 2023 Posted March 16, 2023 What makes one choose a reel like these over say a used daiwa tatula Ct or $50 used Fuego or even an academy tac 40 you can lay hands on? 1 Quote
Tatulatard Posted March 16, 2023 Posted March 16, 2023 12 hours ago, Cbump said: What makes one choose a reel like these over say a used daiwa tatula Ct or $50 used Fuego or even an academy tac 40 you can lay hands on? Probably doest have an academy or access to used reels at a reasonable price without going through fishing forum used gear using PP route? Facebook market place prices are awful. People want to a sell you their rashed up reel at 80% of the full retail they paid for it from TW. Quote
Cbump Posted March 16, 2023 Posted March 16, 2023 I don’t have Facebook but there are alot of forums with excellent classifieds sections. Quote
mrpao Posted March 16, 2023 Posted March 16, 2023 I have contacted Piscifun through email before. Sometimes it takes a few days. I'm sure they'll correct the wrong reel. Quote
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