Shimano Sedona 500 issue

[Phil77]

Got this for Christmas and took it out today for some crappie fishing. Spooled with 6lb Mr crappie throwing a 1/16 jig and bobby garland shad. Feels strained on the retrieve almost hard to reel. I can take a baitcaster apart no problems but have never messed with spinning reels. I know about the two bearings in the handle area and I'm assuming there are more on the shaft but it doesn't feel or sound like a bearing so what else should I be looking for?

[casts_by_fly]

Probably excess grease from the factory. Pull the spool off, pull the handle off, and see how much heavy grease is there. Take it all off with a paper towel (there will be plenty still there). See if that improves it. If it does but not enough, you can pop the main body side plate off with usually 2-3 screws. Same thing on the grease. 

[garroyo130]

I'd be looking for line tangled under the spool. Sadly I've had that happen more than once. 

[Delaware Valley Tackle]

Either use as is and see if it frees up or exchange it for another one