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Apple ID question


Go to solution Solved by Tennessee Boy,

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  • Global Moderator
Posted

So I’ve been getting notifications that my Apple ID has been used to login on devices usually Microsoft devices and some have been in China. I change my password every time. I’m completely dumb to phones, computers, the whole nine yards. Can someone explain to me how this is happening and should I be concerned. 
 

I’ll add I don’t use Apple Pay, and my only Apple device is my phone if that makes a difference. 

  • Super User
Posted

How are you getting these notifications?   Text, email, iPhone popup notification?

 

Also,  are you changing your Apple ID password or the password you use to log into your phone?

  • Global Moderator
Posted
9 minutes ago, Tennessee Boy said:

How are you getting these notifications?   Text, email, iPhone popup notification?

 

Also,  are you changing your Apple ID password or the password you use to log into your phone?

I’m getting them via email. I am changing my Apple ID password. 
 

I just looked at the recent notification and it said it was used to login into an IPhone 5s and IMessage 

  • Super User
  • Solution
Posted

It's probably someone trying to scam you.  Go to Setting on your phone then tap on you Apple ID at the top of the screen.  Scroll down and you should see a list of devices that are using your Apple ID.   You should see your phone and possible some previous phones you've owned and devices of other family members that are using your Apple ID to buy stuff.  If you see a device you do not recognize then you should be concerned.  You can tap on the device and on the next screen you have the option to remove it from your account.

 

A legit email from Apple is sent from noreply@email.apple.com.  A scammer would send you a email hoping you would use the link in the email to change your password.  If you think you did this then you need to change your password right now at https://appleid.apple.com

 

 

  • Like 1
  • Global Moderator
Posted
1 hour ago, Tennessee Boy said:

Go to Setting on your phone then tap on you Apple ID at the top of the screen (this is where you've been changing your password I hope

Oops. I’ve been using the link on the email. Just did it the way you suggested. 
 

 

1 hour ago, Tennessee Boy said:

You should see your phone and possible some previous phones you've owned and devices of other family members that are using your Apple ID to buy stuff.  If you see a device you do not recognize then you should be concerned.

Just checked this and my phone is the only device on there thankfully.

 

I also looked at recent purchases over the last 90 days (I’ve been getting these notifications the last three weeks tops). There’s nothing in my purchases through my Apple account. 

  • Like 1
  • Global Moderator
Posted

Thank you for your help @Tennessee Boy I hope that’s the end of it. 

3 hours ago, Tennessee Boy said:

A legit email from Apple is sent from noreply@email.apple.com.  A scammer would send you a email hoping you would use the link in the email to change your password.  If you think you did this then you need to change your password right now at

Just read this again and looked and this was the email address that was sent to me. 

  • Like 1
Posted

The emails you get that mention you’ve been hacked and give you a link so you can change information are almost always phishing emails. They’re looking for you to use their link so they can get your information and use it. 

They use company logos to make them look legit. 

Always check directly with the company on THEIR website as to the validity of any password hacking. 

  • Super User
Posted

This is a classic phishing scam. I get them more via text about my Amazon Prime account than anything else, but I've seen the Apple ID one as well. So far Gmail has been pretty good at blocking these altogether. You might want to consider a different email provider that offers better security. 

  • Super User
Posted
12 hours ago, 12poundbass said:

Just read this again and looked and this was the email address that was sent to me. 

It’s possible to fake the email address that an email was sent from.  There are also ways for email service providers to prevent this.  Most of them don’t.  It’s complicated.   

 


 

 

  • Global Moderator
Posted
6 hours ago, J Francho said:

This is a classic phishing scam. I get them more via text about my Amazon Prime account than anything else, but I've seen the Apple ID one as well. So far Gmail has been pretty good at blocking these altogether. You might want to consider a different email provider that offers better security. 

I use Gmail. I’ve never had them until just recently. 

  • Super User
Posted

Have you used that email to register somewhere new? My wife used my email to register for a raffle and all of a sudden I was getting all sorts of stuff. 

  • Global Moderator
Posted
48 minutes ago, J Francho said:

Have you used that email to register somewhere new? My wife used my email to register for a raffle and all of a sudden I was getting all sorts of stuff. 

PS4 account for my son and that’s when they started now that I think of it. 

  • Super User
Posted

I got a bunch after the new Xbox account too. 

  • Super User
Posted
On 12/1/2021 at 5:32 PM, 12poundbass said:

Oops. I’ve been using the link on the email. Just did it the way you suggested. 
 

 

Just checked this and my phone is the only device on there thankfully.

 

I also looked at recent purchases over the last 90 days (I’ve been getting these notifications the last three weeks tops). There’s nothing in my purchases through my Apple account. 

You fell for that? What are you 90 years old? I bet you think there's sexy women in your town that would love to meet you. 

  • Haha 1
  • Global Moderator
Posted
9 hours ago, deaknh03 said:

You fell for that? What are you 90 years old? I bet you think there's sexy women in your town that would love to meet you. 

I’m guessing the Amazon gift cards I sent the IRS was a scam too? 

  • Super User
Posted

Not at all, make sure you write your SS on the back of them for quicker processing.

  • Haha 1

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