Delaware Valley Tackle or Lews???

[Justbass11]

From an earlier post I talk about not cleaning my reels any longer. (The drag doesn’t click) I was given great advice about cleaning and how to fix the problem. I gave it another try and just gave up. So I plan to send it off, now who should I send it to??? Our sponsor DVT or Lews? The reel is a Lews  tournament mb. So what would you do? Thanks for your input and have a blessed day. 

[new2BC4bass]

I seriously doubt Lew's would honor the warranty since you opened up the reel.  No idea what they charge.  DVT gives a 10% discount to bassresource members.  Personally I'd support a sponsor.  Mike does good work.

[GaryH]

☝️☝️☝️☝️What he said

[bulldog1935]

DVT may be able to turn the work around quicker.  

 

While I would never disparage DVT, Lew's has a way of doing the work gratis or maybe just sending you a new reel, expired warranty notwithstanding.  

[FishTank]

DVT has a great rep here and has helped me more than once but I would contact Lew's first.  They too have had a great customer service record.  Often going to great lengths to help keep customers happy. 

[Catt]

DVT ?

 

Something satisfying in knowing I got a reel guy!

[garroyo130]

I'd start by calling Lews 

[Lmsmbassaddict]

On 9/27/2021 at 10:31 PM, bulldog1935 said:

DVT may be able to turn the work around quicker.  

 

While I would never disparage DVT, Lew's has a way of doing the work gratis or maybe just sending you a new reel, expired warranty notwithstanding.  

I'm not the biggest fan of Lew's but they have always went by above and beyond with the things I requested. Took a little while but they have never let me down. I even lost a side plate and they just sent me one. I even offered to pay for it but Lew's does have the best customer care. 

[DogBone_384]

On 9/27/2021 at 10:07 PM, new2BC4bass said:

Personally I'd support a sponsor.  Mike does good work.

Mike @ DVT gets my vote. He’s A++.

[VolFan]

DVT, no question. The reel will be better than new when you get it back.
 

Substantially.

 

you’re just wasting time at this point…?

 

 

[dodgeguy]

Nothing against DVT but I'd call Lew's.

[Delaware Valley Tackle]

The advantage of using the manufacturer would be if they’d warranty it. Mechanically, there’s nothing either of us can do that the other can’t. If I can help, I’m easy to find.