Need Help With PiranhaMax 4DI

[papajoe222]

I just replaced my bow mounted Lowrance with my first Humminbird and I'm having difficulty navigating the menu.  The main issue is that I can't find the way to turn off the simulator. Until I can figure out how to do that, adjusting the various settings is moot. It was in simulator mode when I first turned it on (before connecting the transducer) and I went through the menu options setting things to my liking.

Anyone familiar with this unit that can help a guy out?  I have the manual and for the life of me can't find the subject anyplace in it.  FYI, the transducer is mounted on my TM, if that makes any difference.

[mfnew]

Make sure the transducer is connected, then power up the unit.

[papajoe222]

3 hours ago, mfnew said:

Make sure the transducer is connected, then power up the unit.

That was the first thing I checked. Checked the cable for kinks as it's so long I thought that might have happened when I tucked it under the deck.

[Junger]

There should be an option to put it back to factory defaults, maybe try that.

[papajoe222]

Update

So I checked out the transducer cable and there are no kinks, or cuts in it and everything looks as it should, but the display is stuck on simulator mode and I can't find any information on how to turn it off. 

Anyone with this unit that can help me out.  I have a Hook2 triple shot mounted in back and this one mounted to the trolling motor. I know my home lake fairly well and can do without the front unit, but I travel to different lakes throughout the season and really need a working unit up front.

Should I just contact Humminbird?