Super User skunked_again Posted January 13, 2021 Super User Posted January 13, 2021 I have a few jerkbaits with broken bills. A post on facebook suggested Megabass would replace the baits if I pay shipping. Does anyone have experience doing this? Quote
Emiliano Posted January 13, 2021 Posted January 13, 2021 I own several vision 110s and never had a problem. But did you receive them broken out of the package or the problem occurred after using them? I broken some bill by casting Rapala and some crankbait too far on rocky banks, but my fault Quote
wasabi_VA Posted January 13, 2021 Posted January 13, 2021 I had some relatively Rapala jerkbait bills break. Rapala is sending replacements after I sent back the broken ones, receipt and their warranty form. Quote
Shimano_1 Posted January 13, 2021 Posted January 13, 2021 Yes ive broken a couple megabass jerkbaits. Definitely not a good feeling on baits that cost 25 bucks but its a pay to play game with them. Yes they will replace them they'll have you remove all the hardware and send it in and they'll send u a new one. Not saying it shouldn't happen but I've learned to be a little more gentle with them and will continue to use them. 1 Quote
Super User Solution skunked_again Posted January 14, 2021 Author Super User Solution Posted January 14, 2021 " In response to your inquiry, we first want to thank you for your support and for reaching out to us. Like most manufacturers, we have no formal replacement policy or warranty on lures. Instead, we examine each instance on a case-by-case basis, in order to better understand your specific concerns. We value your feedback and will gladly examine your lure in greater detail to determine the next course of action, be it repair, replacement, or proper usage information. However, please note there is little that can be done if your product exhibits excessive wear or signs of impact. If you wish to send in your lure, please remove any hooks, and be sure to package your items carefully (a lure placed in a paper envelope, for example, may tear and get lost in transit). Please remember to include one completed Product Feedback Form (attached) with each item. Items that are received without an accompanying form will not be processed, and will be promptly returned to you. Please allow 1-2 weeks from the date your package is sent for an official reply, as we are a small office and require sufficient time to give your feedback the attention it deserves. Sincerely, Customer Service Megabass of America, Inc. 203 Chambers Street McKees Rocks, PA 15136 Phone: 412-503-4443 Fax: 412-331-1100" Response from Megabass. If anyone wants a form hit me up. Quote
bassh8er Posted January 14, 2021 Posted January 14, 2021 How did the bills break? I get they are expensive, like many fishing items are, but I wouldn’t try and get something replaced if it was something I did that was blatant. Throwing against rocks, slamming a rod tip in a car door, etc... If it just flew off in the middle of a cast, that’s a different story. 1 Quote
Super User skunked_again Posted January 14, 2021 Author Super User Posted January 14, 2021 17 minutes ago, bassh8er said: How did the bills break? I get they are expensive, like many fishing items are, but I wouldn’t try and get something replaced if it was something I did that was blatant. Throwing against rocks, slamming a rod tip in a car door, etc... If it just flew off in the middle of a cast, that’s a different story. Fishing over timber? 36 degree water? I'm not sure. I've had the baits swell on me but the bill breaking is new. Quote
txchaser Posted January 15, 2021 Posted January 15, 2021 I had a 100 bill break recently from weeds (they die late in TX). Tried to pop it out of the weeds and it came, but the bill stayed. I got the same letter as posted above, so I mailed it back. We'll see - the bait was otherwise in pristine shape. I expect they'll send another one, as it seems like weeds shouldn't be dangerous. Quote
Mark Hopkins Posted May 10, 2022 Posted May 10, 2022 On 1/13/2021 at 11:01 PM, skunked_again said: " In response to your inquiry, we first want to thank you for your support and for reaching out to us. Like most manufacturers, we have no formal replacement policy or warranty on lures. Instead, we examine each instance on a case-by-case basis, in order to better understand your specific concerns. We value your feedback and will gladly examine your lure in greater detail to determine the next course of action, be it repair, replacement, or proper usage information. However, please note there is little that can be done if your product exhibits excessive wear or signs of impact. If you wish to send in your lure, please remove any hooks, and be sure to package your items carefully (a lure placed in a paper envelope, for example, may tear and get lost in transit). Please remember to include one completed Product Feedback Form (attached) with each item. Items that are received without an accompanying form will not be processed, and will be promptly returned to you. Please allow 1-2 weeks from the date your package is sent for an official reply, as we are a small office and require sufficient time to give your feedback the attention it deserves. Sincerely, Customer Service Megabass of America, Inc. 203 Chambers Street McKees Rocks, PA 15136 Phone: 412-503-4443 Fax: 412-331-1100" Response from Megabass. If anyone wants a form hit me up. How do I go about getting the form so I can ship 2 lures to you,one barely used Quote
Super User FishTank Posted May 11, 2022 Super User Posted May 11, 2022 1 hour ago, Mark Hopkins said: How do I go about getting the form so I can ship 2 lures to you,one barely used I used the rod form for the two I sent in but if you have a bill break or a cracked lure they will probably not cover it. It can happen easily with any jerkbait. It's just plastic but it is expensive plastic. https://megabassusa.com/rod-warranty-claim/ Quote
Dirtyeggroll Posted November 27, 2022 Posted November 27, 2022 I have had several break. Some have even broken in a Plano Tackle box. Quote
volzfan59 Posted November 27, 2022 Posted November 27, 2022 While working p/t at BPS, we had several people return Megabass jerkbaits with broken bills. They had purchased them from us and it all happened within about a six month window. We all thought that it was a bad run. We replaced them via the return policy. Any non BPS product have a 30 day replacement warranty, at least they did when I worked there. Quote
Super User WRB Posted November 27, 2022 Super User Posted November 27, 2022 Send the lures in following the detailed instructions. What have you got to loose but postage. Tom Quote
Super User A-Jay Posted November 27, 2022 Super User Posted November 27, 2022 32 minutes ago, Dirtyeggroll said: I have had several break. Some have even broken in a Plano Tackle box. Never experienced bill failure on these baits. I do make some effort to store them securely with "bills up" or with the box flat. A-Jay 1 Quote
Super User Munkin Posted December 6, 2022 Super User Posted December 6, 2022 I have 6 in the basement that I plan on replacing the lips. These will be my first MB jerkbaits but I have replaced broken bills on crankbaits before. Allen Quote
Super User Choporoz Posted February 11, 2023 Super User Posted February 11, 2023 First time I broke a Vision .... unfortunately the back trebles stayed with a giant. Broke right at the boat. I may try the warranty. Loved that one; accounted for more fish than any other jerkbait I've owned. 2 Quote
Super User FishTank Posted February 12, 2023 Super User Posted February 12, 2023 1 hour ago, Choporoz said: First time I broke a Vision .... unfortunately the back trebles stayed with a giant. Broke right at the boat. I may try the warranty. Loved that one; accounted for more fish than any other jerkbait I've owned. Pretty sure that's not a 110. The eye and body are different. 1 Quote
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