Fishing rod- Ducketts

[Backroad Angler]

Hey guys, I just got myself a Ducketts micro magic casting rod for Christmas. I opened it up and as I was rigging it up, feeding line through the guides. I noticed one guide was blocked by the wrap/adhesive or whatever that holds the guide in place. I could not insert anything through, I tried a nail and other such stuff, but did'nt wanna risk breaking the guide off. Any ideas on what to do? Want to try all options, before I think about sending it back to ***, to save the hassle.

[moguy1973]

I’d be contacting them.  Looks like the epoxy machine got a little carried away with that one. 

[Teal]

Wow... man I'd take it back first chance and have it replaced.  Probably a very simple fix, but the way it looks makes me wonder if it's a referb.  I dont know how that got past QC.  If you are dead set on it, take it to a rod builder and have them fix it.  But why pay for a fix like that when it's not your fault 

[Backroad Angler]

2 minutes ago, Teal said:

Wow... man I'd take it back first chance and have it replaced.  Probably a very simple fix, but the way it looks makes me wonder if it's a referb.  I dont know how that got past QC.  If you are dead set on it, take it to a rod builder and have them fix it.  But why pay for a fix like that when it's not your fault 

Yeah I'll probably end up sending it back, just don't wanna wait another month to get it back. Their shipping kinda sucks.

[roadwarrior]

Replace

 

Call the company and be professional. Ask them to send you the new rod asap.

[FishTank]

I would call them.  If you try to remove it with say pliers, you are probably responsible for any damage.   Good luck. 

[swhit140]

Return label time.

[Michigander]

Gross. Looks like the QC manager called in sick that day.

[Backroad Angler]

Thanks yall, sent a email and left a voice mail yesterday. Probably won't get back till Monday of next week

[Basswhippa]

Me Chinese.  Me play joke.  Me put epoxy all over your pole. ??

[Terran Elam]

Send them a picture. You may end up with two poles or at least a replacement before you send it back.

[Backroad Angler]

Contacted the company this morning, sent a picture and such, they are sending me a replacement. Thought they would of done more since it was their bad, but its whatever.

[Teal]

Do u have to send back the rod in question

[Backroad Angler]

4 hours ago, Teal said:

Do u have to send back the rod in question

Yes sir I did.

[Teal]

Good stuff man.  I hate having to ship one back for something not my fault

[Backroad Angler]

Got the new rod in today, guess what? The 6th guide is missing, completely off. 

[BrianMDTX]

“Rhymes with Duckett”. 

[jimmyjoe]

   What's the old saying? "Fool me once, shame on you. Fool me twice, shame on me."    jj

[dodgeguy]

On 12/26/2020 at 2:13 PM, JoshFromBolo said:

Contacted the company this morning, sent a picture and such, they are sending me a replacement. Thought they would of done more since it was their bad, but its whatever.

Why would they do more ? They did right by you.

4 hours ago, JoshFromBolo said:

Got the new rod in today, guess what? The 6th guide is missing, completely off. 

Send it back again.