waymont Posted August 19, 2020 Posted August 19, 2020 I had to order a few parts, so called Daiwa customer service. The person I talked with was incredibly helpful and friendly. I received my shipment tracking 3hrs after the call. My first time dealing with them. Just passing on something positive. 3 Quote
Dirtyeggroll Posted August 19, 2020 Posted August 19, 2020 I had a guide break on a rod and they sent a replacement with no questions asked. I have also e-nailed them a couple times with questions/suggestions and they have always promptly replied. I am a fan. 1 Quote
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