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  • Super User
Posted

I've contacted Humminbird, talking on the phone with a tech, twice since I bought my Helix 9 two years + ago, and in both cases the techs were easy to reach, expert, pleasant, efficient, and gave clear information.  Much different than most support experiences.

  • Like 1
Posted

Just used them alot, they were excellent. Just got a Helix 7 G3, with SI and DI, put in a portable pack for canoe fishing. Came with wrong transducer, only one side worked for SI, instantly sent out another transducer, now just the other side of SI worked, they sent a shipping label and 10 days later everything returned functional. Second transducer was defective. My 3rd Helix, excellent CS, unlike 30 years of Lowrance and to a smaller degree, Garmin.

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