jbmaine Posted July 30, 2018 Posted July 30, 2018 I've had a echomap chirp 73 since early spring and have loved it. Today I thought I'd try mapping one of our favorite lakes. Tried to put the memory card in and it seemed like an awful tight fit. Pulled it out, comfirmed it was orientated correctly and tried again. Still seemed like something wasn't right. Read thru the manual, didn't say much about it. No matter how far I put it in I still got the message insert memory card. So I called garmin. Explained what was happening. He asked was the card in all the way? I said if I put it in anymore I'm not sure I could get it out. He said when you insert the card, to get it out, push it in some more and it will pop back out. I tried, and now it's stuck in the reader, flush, with no way to get it out. He said it sounds like there is a problem with the reader and they will fix it under warranty. At first I thought I lucked out, he said they would just do a swap with a new unit, but then he checked, said they didn't have one to send me, and I would have to send this one in for repair. Then he said He would E-mail me a shipping label. Turn around will probably be around two weeks. O'well, stuff happens. Just got home, checked my E-mail, they sent it, but with the wrong name. I'm now waiting for Garmin to call me back to get a shipping label with the right name on it. Other than that it was a great day. Quote
Junger Posted July 30, 2018 Posted July 30, 2018 It shouldn't be a tight fight, but it does take the correct angle before it goes in "freely". Just make sure the next time you put it in that you keep trying a little at a time with different slight angles before it'll take and you feel that spring pressure. Quote
jbmaine Posted July 30, 2018 Author Posted July 30, 2018 8 minutes ago, Junger said: It shouldn't be a tight fight, but it does take the correct angle before it goes in "freely". Just make sure the next time you put it in that you keep trying a little at a time with different slight angles before it'll take and you feel that spring pressure. Thanks, this was tight from the get go, manual didn't help much and I might have been OK except Garmin rep said it should pop back out. My wife noticed it was leaving marks on the card the first time I tried it. Quote
tander Posted July 30, 2018 Posted July 30, 2018 Hate to hear this, mine has never been out since I put it in. Garmin seems to have really great customer service, hope it turns out ok. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.