cyclops2 Posted May 20, 2018 Posted May 20, 2018 I did a quick check of the cheaper units problems. NONE are reliable. Some are bad in sunlight. Last only 3 months. Transducers die. 1 of my 2 Garmin 4 strikers has had a screen & transducer fail in 6 months. The other Striker 4 is still running. I will save some money & a ton of very poor / no Customer Service aggravation. Garmin was ordered to stop all sales of down looking units & parts by the Federal Trade Commission. Lowrance won the case. Why people complain about Garmin service ?
NittyGrittyBoy Posted May 20, 2018 Posted May 20, 2018 Just stick your rod tip in the water and see how deep it goes. Any deeper than that I got a rock tied to a string. Sure is cheaper 1 1 2
papajoe222 Posted May 20, 2018 Posted May 20, 2018 Sorry to hear of your unfortunate experience, but that doesn't mean all lower priced units are not reliable. I have an older Lawrance black and white display with GPS and mapping (which I rarely use) and a a HumminBird DI depth finder that have served me well for years. They get bounced around while trailering, the front unit's transducer gets dragged across the bottom in shallow water....to say I don't baby them is an understatement.
Global Moderator Bluebasser86 Posted May 20, 2018 Global Moderator Posted May 20, 2018 Electronics are certainly in the "You get what you pay for", category in most cases. Sorry you've had issues with yours. I bought my Garmins when I bought my boat and when I had an issue with a transducer they swapped it out no questions asked. I had a great customer service experience but I've only needed it once because they've both worked perfectly otherwise for 4 years of heavy use now. As for the whole down imaging thing, Garmin absolutely still makes lots of units with downward imaging, it's just called DownVu Scanning now. I can get on TW right now and buy one for under $200 with DownVu. I'm not sure what "people", are complaining about Garmin's service, most all my friends run Garmin and all of them are very happy. It sounds a lot like maybe you weren't happy with your experience, which is completely fine because not everyone has to like a product, but we don't allow complaining about a product/company on the forums just for complaining sake. I have a dispute with 'company X'. Can I post about it here? While we can empathize with your frustration, the best course of action is deal directly with the company. Escalate it up the ladder, file a grievance with PayPal or Ebay (if they were involved with the transaction). File a mail fraud complaint with the post office. There are other options, but attacking the company in a public forum is not appropriate nor allowed. Such posts will be removed.
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