DougHall_NY Posted May 10, 2018 Posted May 10, 2018 Finding companies that believe in customer service are becoming increasingly difficult to find. One company that is doing it right is Siebert Outdoors. I reached out to Mike thanks to all of the recommendations of this forum. I asked if he could match the colors of four jigs from other companies. He replied within a couple of hours with answers to my questions. Based off of those two things, I placed an order for hand-tied jigs that afternoon. I sent a request for an eta for the product after 10 pm yesterday, not expecting an answer until later today. I checked my email first thing this morning and Mike answered me at 11:50 pm. That's right, 11:50 pm. That type of service, combined with a great, affordable product equals a lifetime customer. 9 1 Quote
PAbasser927 Posted May 10, 2018 Posted May 10, 2018 Couldn’t agree more. Since I heard of him on this forum late last year I have ordered from him twice and had vey positive experiences on both occasions. Anytime I need to restock, he is now my go-to. 1 Quote
frosty Posted May 10, 2018 Posted May 10, 2018 You’ll be spoiled on his wire tied skirts, I know I am, everything else just seems cheap with their little rubber bonnet to fit over all their lures... 2 Quote
Super User bigbill Posted May 11, 2018 Super User Posted May 11, 2018 Mike has awesome service. His products show his commitment to his offering of affordable quality baits. Down right fast in shipping too. I need to get more I gave mikes jigs to my son. 1 Quote
dsqui Posted May 11, 2018 Posted May 11, 2018 38 minutes ago, frosty said: You’ll be spoiled on his wire tied skirts, I know I am, everything else just seems cheap with their little rubber bonnet to fit over all their lures... I actually prefer rubber keepers alot easier to carry extra skirts then extra jigs 2 Quote
jbrew73 Posted May 11, 2018 Posted May 11, 2018 Mike has great jigs and even better customer service. 2 Quote
45user Posted May 11, 2018 Posted May 11, 2018 I just placed my second order yesterday. His replies to my inquiry was prompt and very helpful. And his jigs are nice 45 2 Quote
Ersteman Posted May 11, 2018 Posted May 11, 2018 I only buy my jigs through Mike and Siebert Outdoors. His Arky jig with the stronger weed guards is the only jig that works on my lake. It's the only jig that doesn't get hung up in the sunken trees. Every time I've ordered through Mike, he's been exceptional. 2 Quote
Super User roadwarrior Posted May 13, 2018 Super User Posted May 13, 2018 Great guy, exceptional products and service! 3 Quote
bassin is addicting Posted May 18, 2018 Posted May 18, 2018 A FEW YEARS AGO ON A BR ROADTRIP.....HE TIED SOME JIGS FOR ME IN THE BACK SEAT OF HIS TRUCK AT NIGHT AS HIS WIFE USED HER CELL PHONE AS A FLASHLIGHT!!!! HOW IS THAT FOR CUSTOMER SERVICE!!! HE IS THE BEST....AND SO ARE HIS JIGS.. AND IF YOU WANT THE BEST SHAKY HEAD.....TRY THE DREDGE.....THAT HOOK IS WICKED 3 Quote
DougHall_NY Posted May 19, 2018 Author Posted May 19, 2018 That is great customer service! Thank you for the heads up on the Dredge! Looks like I'll need to feed the bait monkey again. Quote
Super User whitwolf Posted May 19, 2018 Super User Posted May 19, 2018 The only jigs I carry. Mike is a great guy that sells a great product and always stands behind what he sells. As long as Mike is making jigs I will be buy those jigs. 1 Quote
Siebert Outdoors Posted May 23, 2018 Posted May 23, 2018 Thank you all for such kindness and your support! 6 Quote
jbrew73 Posted May 25, 2018 Posted May 25, 2018 What Color is this siebert jig? It's the first pic on the dock rockers but I don't see it where the colors are listed. 1 Quote
Super User kickerfish1 Posted May 25, 2018 Super User Posted May 25, 2018 There are not many sponsor I go out of my way to support. Mike at S.O. is one of them. Think I have placed over 5 substantial sized orders from him over the last few years. Always a great guy to work with, fair prices, and a great product! 1 1 Quote
Bladesmith, Posted May 26, 2018 Posted May 26, 2018 Not many people I brag on. Mike at S/O is one of them. Outstanding service. Waiting for 28th to place another order as Mike is on a well deserved vacation. Hope he catches a lot of fish and gets some R&R, too. 1 1 Quote
Siebert Outdoors Posted May 26, 2018 Posted May 26, 2018 On 5/24/2018 at 8:31 PM, jbrew73 said: What Color is this siebert jig? It's the first pic on the dock rockers but I don't see it where the colors are listed. Hey Jbrew73. That is a Dredge dock rocker in blue craw. 15 hours ago, Bladesmith, said: Not many people I brag on. Mike at S/O is one of them. Outstanding service. Waiting for 28th to place another order as Mike is on a well deserved vacation. Hope he catches a lot of fish and gets some R&R, too. Thank you. Ill be home tomorrow and then start back building tomorrow evening and Monday. We have caught a bunch of smallies and walleye. 2 Quote
Fishing_FF Posted June 12, 2018 Posted June 12, 2018 Everything has been said and it is true: outstanding products, exceptional customer service, and a great sponsor of BassResources. Rather than repeat this again, I'll just let a photo of Mike's work speak as to why there is only one skirt I use for the jig setups, punching, and replacements on spinnerbaits. 1 Quote
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