bigfruits Posted April 16, 2018 Posted April 16, 2018 Hello, I have shipped and received dozens of rods and have been lucky to never have had anything lost or damaged. I plan on selling quite a few rods soon and had some questions about what should happen if a rod is lost or damaged. Is it up to the buyer or seller to make the claim with the shipping company? I ship via FedEx if that matters... If the seller does not purchase insurance to cover the full amount of the rod, does the seller take the hit? Is the buyer responsible for purchasing additional insurance? I hope to never need to use this information but its always a dice roll. Thanks in advance, -Z Quote
Bladesmith, Posted April 16, 2018 Posted April 16, 2018 Until the rod is delivered safely into the hands of the buyer it is your rod. At least that is how I see it and the responsibility for safe delivery is yours. When I ship something it is my responsibility until it is received by buyer. If insurance is warranted it is my responsibility to protect my property. Just my opinion. 1 Quote
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