Super User WRB Posted December 15, 2017 Super User Posted December 15, 2017 The person who can answer that question for you is Gary Dobyns. His phone number my not be working during the move? His email is, so contact Gary directly for the answer. Tom Quote
CroakHunter Posted December 15, 2017 Posted December 15, 2017 1 hour ago, Stephen B said: I am curious as to how manufacturers can tell whether it was the fault of an owner or a defect. Obviously, a rod is likely to break in the first couple of trips with a defect. But, people say that you can tell by how it breaks. Can someone provide more detailed information? I have no idea how they do it, but I work for a large automotive manufacturer and deal with paint/plastic quality mainly. We have a lot of tools and equipment including sonars and microscopes that help us determine not only if it was a defect or if it was mutilated. Most of the time we can figure out when, where, and how the mutilation occurred. Also keeping records of reported problems can assist in the determination of the problem. But back to the thread, that's great he is getting out of California if that is what he feels like is best. Texas has some great fishing so I've heard. I believe this spring will be the time I pick up my first (and probably not last) dobyns. Quote
Big Swimbait Posted December 15, 2017 Posted December 15, 2017 While I understand & agree with all of the comments regarding a 4 year old modified rod, what if it were unmodified? The answer would still be the same for a 4 year old rod. So the "Lifetime Warranty" is really sales & marketing blah blah other than giving you the opportunity to purchase a replacement at a reduced cost. But saying it's a one year warranty with the same replacement option just doesn't sound as sexy. 1 Quote
bueshy Posted December 15, 2017 Posted December 15, 2017 Im glad they are coming to texas. Yee haw Dobyns Quote
Stephen B Posted December 15, 2017 Posted December 15, 2017 I've always wanted to fish Lake Fork, Lake Falcon, Sam Rayburn, Toledo Bend, etc. Texas is loaded with great lakes. Very jealous! Quote
Super User iabass8 Posted December 15, 2017 Super User Posted December 15, 2017 7 hours ago, 1201vilbig said: While I understand & agree with all of the comments regarding a 4 year old modified rod, what if it were unmodified? The answer would still be the same for a 4 year old rod. So the "Lifetime Warranty" is really sales & marketing blah blah other than giving you the opportunity to purchase a replacement at a reduced cost. But saying it's a one year warranty with the same replacement option just doesn't sound as sexy. The problem with this train of thought and OP’s is people equate the word “warranty” with “free replacement”. After 4 years you break your rod and the warranty offers you a 70$ replacement for a 230-240$ rod is beyond resonable. When people put in these warranty claims for a rod they always feel that their situation is unique when in reality eight out of 10 I would bet warranty claims sound the exact same. Every time it’s the same excuse… “I baby my stuff , it’s flawless” or “I swung on a 12 inch fish with a 1/16 weight and the rod snapped in half” if your rod does not break within at most the first year, there are no manufacturer defects and a breakage at that point is user error and a free replacement should never be warranted although it does happen on occasion. If a rod company took everybody’s excuse at face value there wouldnt be anymore Rod companies left. 5 Quote
Super User TOXIC Posted December 15, 2017 Super User Posted December 15, 2017 Totally depends on the type of warranty. Those rod companies that offer a lifetime warranty do so KNOWING that if the rod is 4, 5 ,....10 years old, more than likely it's not a manufacturer defect. If they try to limit their "lifetime" warranty to manufacturers defects then it is no more than marketing. You only find the lifetime warranties on upper end rods why? Because the cost of that "no-fault" warranty is built in to the price of the rod up front. Now they can hedge their bet and charge a replacement fee, that allows them to keep the cost down on the front sale. Just know what kind of warranty you are getting when you purchase your rod. Warranty costs are built into the price for rods...period. 4 1 Quote
Big Swimbait Posted December 15, 2017 Posted December 15, 2017 7 hours ago, iabass8 said: The problem with this train of thought and OP’s is people equate the word “warranty” with “free replacement”. After 4 years you break your rod and the warranty offers you a 70$ replacement for a 230-240$ rod is beyond resonable. When people put in these warranty claims for a rod they always feel that their situation is unique when in reality eight out of 10 I would bet warranty claims sound the exact same. Every time it’s the same excuse… “I baby my stuff , it’s flawless” or “I swung on a 12 inch fish with a 1/16 weight and the rod snapped in half” if your rod does not break within at most the first year, there are no manufacturer defects and a breakage at that point is user error and a free replacement should never be warranted although it does happen on occasion. If a rod company took everybody’s excuse at face value there wouldnt be anymore Rod companies left. While I agree with and understand your statement, I still have a problem with the word "warranty". If my car breaks down in year 3 of a 5 year warranty, they fix it. They do not ask for an additional payment. I would just prefer that they say after one year, we offer a lifetime discounted replacement cost program. Totally eliminates the issues you raise. 1 Quote
Super User iabass8 Posted December 15, 2017 Super User Posted December 15, 2017 9 minutes ago, 1201vilbig said: While I agree with and understand your statement, I still have a problem with the word "warranty". If my car breaks down in year 3 of a 5 year warranty, they fix it. They do not ask for an additional payment. I would just prefer that they say after one year, we offer a lifetime discounted replacement cost program. Totally eliminates the issues you raise. And that's the issue that many people get confused with. The word "warranty" doesn't mean "free replacement" and I think that's where people almost always are misinformed on what an actual "limited lifetime warranty" really is (Dobyns has a limited lifetime warranty for what it's worth). Comparing your car's warranty isn't like comparing that of a fishing rod. It isn't apples to apples. Warranty means different things to different companies. Every single company/product (for the most part) has a clear description of what their warranty is. Dobyns is no different. It states right on their warranty page what it is. What most likely irritates rod companies the most is when people say after 4 years that their rod is broken and they expect a new one for free because it has a "lifetime warranty". Again, warranty doesn't mean "free replacement". The OP was more than welcome to send it in for a free inspection and he could have lucked out and got one for free. Companies like St. Croix, Dobyns, and GLoomis all have a fee for replacing a broken rod. There are instances where a company will replace a rod for free but it isn't the norm and it should never be expected after you have used a rod for more than a year. A defective rod will break during normal use during the first few outings and the very least within the first year. Could they avoid some confusion not calling it a lifetime warranty and instead call it a discounted xxxxxxx warranty? Sure. However, there would be very little confusion if people actually read what the warranty is on the webpage or just be speaking with the company. 1 Quote
Super User Columbia Craw Posted December 15, 2017 Super User Posted December 15, 2017 The same warranty language is moving to Texas. Time to rest this horse, don't you think ? 3 Quote
Chowderhead Posted December 15, 2017 Author Posted December 15, 2017 1 hour ago, Columbia Craw said: The same warranty language is moving to Texas. Time to rest this horse, don't you think ? Yep, agreed! Good luck to Gary on the move, and excited to see what his new high end rod lineup is for 2018. 1 Quote
npl_texas Posted December 16, 2017 Posted December 16, 2017 1 hour ago, Chowderhead said: Yep, agreed! Good luck to Gary on the move, and excited to see what his new high end rod lineup is for 2018. I'm very interested in the new rods. Have any more details come out recently? Quote
Super User NYWayfarer Posted December 16, 2017 Super User Posted December 16, 2017 6 hours ago, 1201vilbig said: While I agree with and understand your statement, I still have a problem with the word "warranty". If my car breaks down in year 3 of a 5 year warranty, they fix it. They do not ask for an additional payment. I would just prefer that they say after one year, we offer a lifetime discounted replacement cost program. Totally eliminates the issues you raise. That’s only if you have a “bumper to bumper” warranty. Most car warranties are on the power train only. Honestly even a bumper to bumper bumper warranty is not going to cover things that go wrong due to driver negligence. What most people are looking for is rod insurance not a warranty. I would pay a bit extra to insure that if my rod breaks in the first 2 Year’s they will replace it for free. After 2 years I will be on the hunt for a new rod anyway and have gotten my money’s worth of the old one. Store like Dick’s offer this insurance when you buy the rod. Quote
dam0007 Posted December 16, 2017 Posted December 16, 2017 Not to mention the libs in CA laundered the money that was supposed to repair the dam over the past 15 years. The same dam that if it blows out is up hill from Dobyns headquarters. This is a great move for the company! 1 Quote
Super User Angry John Posted December 17, 2017 Super User Posted December 17, 2017 3 hours ago, dam0007 said: Not to mention the libs in CA laundered the money that was supposed to repair the dam over the past 15 years. The same dam that if it blows out is up hill from Dobyns headquarters. This is a great move for the company! It's called the general fund. It's how they slush money and pay for things they want instead of what they should. Herst castle provides all income to the general fund and people try and raise donations for repair and restoration. It's really crap. 1 Quote
dam0007 Posted December 17, 2017 Posted December 17, 2017 2 hours ago, Angry John said: It's called the general fund. It's how they slush money and pay for things they want instead of what they should. Herst castle provides all income to the general fund and people try and raise donations for repair and restoration. It's really crap. CT is ran the same way. The entire fisheries department here is ran on donations and a volunteer basis. DEEP is trying to pass a Trout tax stamp in permits and a separate Salmon stamp. Smfh Quote
Super User Angry John Posted December 17, 2017 Super User Posted December 17, 2017 9 hours ago, dam0007 said: CT is ran the same way. The entire fisheries department here is ran on donations and a volunteer basis. DEEP is trying to pass a Trout tax stamp in permits and a separate Salmon stamp. Smfh Yea CT is implodING the same as California. It's a dam shame as there was a lot of good fishing there. Spent most of my time out in eastern CT and never got to candlewood. The rivers are fun to yak as well. Find CT politics strange being the constitution state... Quote
dam0007 Posted December 17, 2017 Posted December 17, 2017 1 hour ago, Angry John said: Yea CT is implodING the same as California. It's a dam shame as there was a lot of good fishing there. Spent most of my time out in eastern CT and never got to candlewood. The rivers are fun to yak as well. Find CT politics strange being the constitution state... Lol It says Constitution State on our license plates... I’ve seen license plate frames that say the unconstitutional state lol The state ruined Lillinonah and Zoar and started ruining Candlewood as well. Constantly nuking the weeds. These people build mansions on the lakes, million dollar landscaping jobs, all the fertilizer runs off, weeds grow and their solution nuke the living hell out of the lake as if it’s their private swimming pool. Smh 1 Quote
evilcatfish Posted December 18, 2017 Posted December 18, 2017 On 12/15/2017 at 5:37 PM, Chowderhead said: Yep, agreed! Good luck to Gary on the move, and excited to see what his new high end rod lineup is for 2018. Are you referring to the new enthusiast level rods I've heard about? Definitely excited to see them 1 Quote
Chowderhead Posted December 18, 2017 Author Posted December 18, 2017 3 hours ago, evilcatfish said: Are you referring to the new enthusiast level rods I've heard about? Definitely excited to see them Not exactly sure what the official name of line will be, but Gary has confirmed a new high end line of rods that will be announced in 2018. Hopefully the move does not affect the rollout. Quote
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