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  • Super User
Posted

Well...I get to try their warranty out once again.  Got that new Aetos (7'MHF) on Friday and put it to work on Saturday.  Very first fish - 3.5 on trig, the rod snapped...while fish was still in the water!   Not lifted or flipped, even.  It made a run towards me like it was headed under the boat and before the rod even got bent bad, it snapped in half.  Will call them today.  That's two new Aetos - one, the previous version, and one new version.  Will probably have them send an ET Bass instead this time.  Will let you know how it goes this time around. 

  • 2 weeks later...
  • Super User
Posted

Update...again....

 

Called Fenwick about the new break - sent one pic via email (8/14.)  Got brand new replacement yesterday...no sending in old one...no back and forth emails or calls this time.....  So far, pleased with their warranty service...just hope that I don't have to talk to them again

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