Snapped My Dobyns Champion Extreme 703SF

[Choporoz]

 

On 7/17/2017 at 7:26 AM, Wagster said:

 I haven't struck it on a boat, stepped on it or had a lure fly back and smack it. It may have just been a defect. It's great rod and hopefully I can get it back on the water soon. 

 

On 7/17/2017 at 7:51 AM, Wagster said:

I uderstand that but I honestly have done nothing but baby that rod since getting it a few weeks ago. I was looking forward to taking it to Harpers Ferry this week for some Potomac smallmouth fishing. I'm sure it will get resolved in the near future.

 

On 7/17/2017 at 10:35 PM, Wagster said:

I sure hope I don't have to pay since I didn't do anything wrong.

 

4 hours ago, Wagster said:

I spoke with Dobyns and they will honor a full warranty even though I'm not the original owner as long as they determine that's it's a factory defect. If not I will have to pay a replacement fee.

Seems like that could have been mentioned earlier when you implied that rod was near new.... had barely been touched and essentially broke itself...I would guess that we have no idea if it had been slapped on a gunwale, smacked in a tailgate and stepped on by a nephew...before you owned it.  I expect Dobyns will treat you well, but I wouldn't be too upset if they determine it wasn't a factory defect

[iabass8]

4 hours ago, Wagster said:

I spoke with Dobyns and they will honor a full warranty even though I'm not the original owner as long as they determine that's it's a factory defect. If not I will have to pay a replacement fee. I honestly can't ask for more than that. 

I thought the rod was purchased new a few weeks ago. I didn't realize that you purchased it from somebody else recently. It's a long shot to get a free replacement in that circumstance. You will most likely have to pay the warranty free + shipping. You could luck out though. Gary and Richard are good people. 

 

If they do tell you that you have to pay the warranty replacement, make sure you tell them you want the new HP Extreme. Should be the same price. 

[Wagster]

Just for clarification the guy on this forum  that I bought it from said that it had a full warranty, it had the tags and plastic still on it and had never been fished. I took his word for it as I would never have bought a rod that expensive without a warranty,

[J Francho]

Warranty almost never transfers to a new owner on fishing gear. 

[Chris at Tech]

Ok so I've watched this thread go on for a while without chiming in... 

 

I'm the original owner of the rod in question.  While I'm sure it's the case that there are some dishonest sellers on the internet but I'm not one of them   The duration of my ownership of that rod was removing it from the tube Dobyns mailed it in, putting it on the rod rack in my fishin' room, then removing it from my rod rack to ship it to Wagster.  The rod never even took a boat ride or made a cast in the yard.

 

The Dobyns replacement policy is still in effect even though he's not the original owner.  

 

Its absolutely unfortunate that the rod broke but I stand by the info I gave about the rod's history.  I know no one was inappropriately finger-pointing but I wanted to add my 2 cents.

[Wagster]

I just received notification that my DX 703SF replacement shipped. I can't say enough great things about Dobyns customer service. I'm getting ready to order a DC 735C and a 705CB. What a great company!

 

Billy

 

 

[fishnkamp]

Hey Chris at Tech I own some Dobyns Champion XPs and some Sierras.  That was the first Extreme I had a chance to cast, boy that rod felt nice!

 

Billy I am glad it worked out. That combo of that rod and your Daiwa reel felt so good.  It will be a joy to get it back together.

[Chris at Tech]

13 hours ago, Wagster said:

I just received notification that my DX 703SF replacement shipped. I can't say enough great things about Dobyns customer service. I'm getting ready to order a DC 735C and a 705CB. What a great company!

 

Billy

 

 

Happy to hear this!