bassinick Posted June 30, 2017 Posted June 30, 2017 Hey guys I have a Powell max3d in 6'8 mh extra fast and I've had it for about 4 months now and for some reason it has gone from a mh x fast to like a medium medium.. I baby my rod and take good care of it and I don't know how this happened, if you know what's wrong please tell me thanks:) Quote
Global Moderator 12poundbass Posted June 30, 2017 Global Moderator Posted June 30, 2017 Maybe some fractures? Either way it would be on the first flight to Powell if it were mine. Quote
Super User fishnkamp Posted June 30, 2017 Super User Posted June 30, 2017 Yea for sure I would contact Powell immediately. I own the same rod in the original Max series. I have fished it for many years and it is still the awesome rod it was when I purchased it. Luckily you will be dealing with a company that cares about customer service. I have been lucky enough to speak to Keith the owner himself several times. he has gone out of his way to be helpful to several of my friends, One was located in Canada and trying to find a way to purchase a new rod. He had him call and make arrangements personally. Whatever is going on is not normal and is clearly a defect. Powell has some dealers in Texas I am sure one of them could help you with a direct replacement under warranty. I would start out with a call to Powell. Quote
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