Problems with Lowrance elite 5 hdi - Help please

[xDirty]

Quick disclosure, This is a long read, Im brand new to fish finders, i have no idea what im doing lol

 

I have a canoe with a trolling motor with a lowrance trolling motor mount. i also have a separate 12v battery for the fish finder.

 

I tried my fish finder on a local pond that wasn't more than 10ft deep. the pond was covered in weeds. all i could see was blobs and lines over the screen. It seemed like it was telling me the right depth.

 

I took the fish finder home, took it off the trolling motor and put the transducer vertically on a floating device and through it in the pool in my back yard. Less blobs but still blobs and lines in crystal clear pool water. 

 

I call lowrance  tell them my problems, they tell me to send the unit back, 2 weeks later they send the unit back and say theres no problem. 

 

I retest the fish finder in pool again , same problem.

 

I bought a lowrance hook 4 with the same transducer as mine, swap out transducers and retest. Same problem

 

I try the hook 4 with its transducer, the same problem. blobs and lines

 

I have my settings to shallow and sensitivity to auto. i tried different frequencies and surface noise settings, still the same

 

Im attaching photos and videos

 

Videos

https://goo.gl/photos/6i2KU1ApnT94yxWh8

 

https://goo.gl/photos/TruVr9sdsBrxfUVw8

 

https://goo.gl/photos/KyeUdQpPfc7aGB3g7

 

https://goo.gl/photos/Ltkvaxbv8rJ3Qc3d8

 

Please help

 

[Savage33]

Did it look like that while you were moving with it on the boat?

[xDirty]

15 minutes ago, Savage33 said:

Did it look like that while you were moving with it on the boat?

 

yeah looked like that and worse.

[Savage33]

3 minutes ago, xDirty said:

 

yeah looked like that and worse.

 

What do you mean when you say you put the transducer vertically on a floating device?

[eddallen]

Maybe you can post pics of it setup on the canoe and setup in the pool.

What transducer do you have selected?

[xDirty]

I had the HDI selected when the wizard came up.

I took it off the canoe so i dont have pics of that setup

 

Heres a pic of the setup in pool

[Scarborough817]

can you show us what the transducer is mounted too it looks like its taped to some pool noodles 

[xDirty]

nothing really to show, those are two water bottles taped together

[DogBone_384]

Go into your installation settings and make sure you have the correct transducer selected.  

 

Good luck.

[xDirty]

They sent me a new transducer and it works now. Something is going on in the pool and it doesn't work right. I went to a lake with 20ft water and i was able to read everything. Thanks everyone from trying to help