new spinning reel making loud noise

[HeavyTwenty]

Just got a new Pflueger spinning reel for inshore and bass use. Sounded fine out of the box. After I get done spooling Sufix 823 15lb braid and take it out, every time I retrieve it sounded like sand was in it or something. I took it apart and everything looked fine, but it kept making that sound. Then I tried to just retrieve without the braid touching the bail/line guide and it sounded fine. Has anyone else experienced this? It actually drives me nuts while fishing, so I'm not sure what I'll do with it. 

 

 

[Tim Kelly]

Maybe there's a bearing under the line roller which is bad, or needs a little oil?

[HeavyTwenty]

11 hours ago, Tim Kelly said:

Maybe there's a bearing under the line roller which is bad, or needs a little oil?

 

I think you're right. I tied my line to another spinning reel, pulled some other braid and it was still making the noise. Took a look at the line roller, oiled the bearing, still making the sound. Since its a brand new reel, I'll be returning it. Thanks for the tip.

[frosty]

Have you fished with braid before? My first thought was you're hearing the braid coming through the guides. 

[HeavyTwenty]

1 hour ago, frosty said:

Have you fished with braid before? My first thought was you're hearing the braid coming through the guides. 

 

Yeah, I've used braid before. The sound is coming from the line roller area. The line roller looked fine, so I'm not sure what's wrong. 

 

edit: sounds pretty much like this 

 

 

My reel is brand new, 0 minutes fished. I'm assuming a bearing replacement is all I need to do, but I'd rather just return. 

[frosty]

Wow, that's crazy! Well I hope they get everything taken care of for you, sure sucks to have to return a new reel!