Helix 5 G2 Down Imaging Help

[KLoell]

I took my Helix 5 G2 Chirp DI Gps out for the first time today.  The sonar worked just fine but I could not get the down imaging to work.  Am I missing something?  Do I need to do anything setup wise or should it be good to go with no setup?  

[Wayne P.]

Just choose one of the DI views and it's there. You may have to choose a DI color that you can see the best according to the ambient light.

 

Additionally have you registered it on the Humminbird website and checked for a software update?

 

 

[KLoell]

It may be an update issue.  Its not a matter of not being able to see it but nothing shows or scrolls across the screen for the down imaging views.  

Do I need a card to do any software updates? 

[Wayne P.]

Yes, the unit has a single microSD card reader.-- any size 32 GB or less.

Check the software version in the SYSTEM STATUS view and see if there is a higher version number in your account.

 

If so download that to the card and fully start the unit up in Norman or Simulator, do a RESTORE DEFAULTS then put the card in and tell it to load--- two messages--first answer YES, second answer NO.

Then WAIT until it updates and restarts. Remove the card and do another RESTORE DEFAULTS. That's it. 

[KLoell]

Thank you for the info I really appreciate it.  I just updated to the newest software.  I'm still not sure that the down imaging is going to show on the depth finder.