Longo Posted July 19, 2016 Posted July 19, 2016 I recently broke my O.M.E.N. rod. I see 13 offers a replacement program for $50. Has anyone used this program before? I was wondering if the $50 covers replacement and shipping? Just wanted to get the details before I cut my rod into a bunch of little pieces to send in. I've tried contacting them but have had no luck with a response. Thanks Quote
Super User fishnkamp Posted July 19, 2016 Super User Posted July 19, 2016 Do you have a local dealer for those rods nearby? Sometimes they can handle those type exchanges. My local dealer handled a n exchange for my G Loomis rods. Quote
Longo Posted July 19, 2016 Author Posted July 19, 2016 I may have to look into that as 13 hasn't replied to the 3 emails I've sent over the last month. Thanks for the reply! Quote
Tracker22 Posted July 19, 2016 Posted July 19, 2016 FYI, if you purchase from Gander Mountain they have a really cheap 3 year no questions asked replacement warranty. You don't even have to send the broken rod into them. Just call and tell them. Quote
Longo Posted July 20, 2016 Author Posted July 20, 2016 Unfortunately I didn't buy the Gander Warranty because I heard about the $50 replacement for 13. It's been over a year since I purchased the rod now. Quote
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