Insight Genesis social map

[bassinyea]

I cant seem to figure out what I am doing wrong.  I have downloaded a social map for a local lake that I fish, extracted it to a micro sd card and put it in my Gen3 but still no chart loads for the lake.  Anybody have any ideas?  It created a total of 5 files on the micro sd card once extracted.  

[eddallen]

Is your Gen3 the same MFD you registered with IG?

Are you at the lake in question or in your driveway?

Have you got your Chart Source set to Lowrance?

 

[bassinyea]

Thanks eddallen.  One of the things I was wondering about was the first question you asked.  By MFD are you talking about the content ID that you have to register for your unit?  If so I realized I needed to verify all of that stuff.  Yes I was at the lake in question and yes my chart source was set to lowrance.  I noticed one of the files on the micro SD card was a permits.txt file which looked like it may have something to do with content ID.  The other files were small vector, medium vector, large vector.at5 files and then an XML file.  I appreciate the help, I am going to check my registered information with gofree.

 

I attempted to just bypass this whole process by using the Gofree App on the unit itself but when I logged into it, it said that it was under maintenance and currently unavailable.

[bassinyea]

I checked on gofree and sure enough my serial number and content ID were wrong.  As soon as I changed this information, downloaded the map again and put the card in it immediately recognized it and I am up and running.  

 

Thanks again for the help eddallen.

[eddallen]

On 7/7/2016 at 3:30 PM, bassinyea said:

Thanks eddallen.  One of the things I was wondering about was the first question you asked.  By MFD are you talking about the content ID that you have to register for your unit?  If so I realized I needed to verify all of that stuff.  Yes I was at the lake in question and yes my chart source was set to lowrance.  I noticed one of the files on the micro SD card was a permits.txt file which looked like it may have something to do with content ID.  The other files were small vector, medium vector, large vector.at5 files and then an XML file.  I appreciate the help, I am going to check my registered information with gofree.

 

I attempted to just bypass this whole process by using the Gofree App on the unit itself but when I logged into it, it said that it was under maintenance and currently unavailable.

You must use the serial# and Content ID from inside the unit. Settings>System>About.

The serial# on the back of the unit is different than what is on the inside. Then pick a name for your plotter and register with GoFree.

Sorry I didn't get back to you right away but have been busy with installations lately. Glad you got it sorted out!

Edd