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H-Bird customer service.....thumbs up.

jdw174

By jdw174
in Marine Electronics

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jdw174

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Received my new Helix 7 DI but didn't want the transom mount Xducer.  Called H-Bird and they gave me a customer # and said to ship back.  Sent out from UPS store last Saturday, they received it Tuesday.  Wednesday I got the email that they had shipped out the TM mount Xducer.  Tracking # says it's out on truck for delivery today.  Only downside is that the TM unit is a $60 upgrade, but you can't beat service like this.  

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jdw174

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11 hours ago, Wayne P. said:

The upside is you will be using the proper transducer for the installation.

And I can put the transducer guard back on the TM.  ;)

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