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Posted

I am asking this question in this sub-forum because it is somewhat off topic and can be for any item.  

I purchased an item from an un-named auction site and agreed upon an offered price with the shipping charge of $15 as it was stated in the ad.  The seller is asking for more money for the shipping now due to it being $27 not the $15 stated.  I look for good deals for a reason.  I don't want them to leave me negative feedback for not paying the difference.  

 

Do I agree and pay the difference or do I message back and say he should he should have realized the shipping cost before selling the item?

 

  • Super User
Posted

1.  If you were willing to bid up to (new) total, I'd politely disagree and then go ahead and pay them....IF it appears to have been a beginner seller's honest mistake

 

Or, 2.   If you weren't willing to go that high, politely chastise the seller, move on and keep shopping.

 

Sure, you could be tough and try to get them to stick to the agreed upon deal, but I'd only do that if they cop an attitude or I felt they were gaming the auction and trying to screw me.

 

Added.....

Ignore my last.   I assumed a smaller auction site and inexperienced seller.....  No question about how to proceed if its ebay

Posted

Depends how bad you want this item. If its still a deal, then maybe go ahead and give them some grief and pay it. Or research shipping options for them (yes I know its not on you) maybe you can find a solution that way.

Posted

It was a used rod I bought for about $28 cheaper then new.  The agreed upon number was $90 shipped I can buy the same rod for $118 shipped right now when they are normally $169 shipped.  He said he already shipped it.  At that price point I am already close to buying the new rod.  I would rather have a new one and not worry about any abuse to the rod but I like to save money when I can.  Should I refuse the shipment?

 

  • Super User
Posted

He shipped it?  And you haven't agreed to pay the difference, but he assumed you would?  Truly sounds like a bonehead.  I'd refuse the shipment if he won't accept the $90.  Save copy of your communications in case you have to rebut bad feedback.  Anyone who does much auction business will get negs occasionally.  Don't sweat it.  Smarter shoppers and sellers will read the feedback AND the rebuttal info. 

  • Like 2
Posted

I figured he knew what he was doing with almost 900 feedback.  I will keep the convo and not pay it.  If he threatens bad feedback I will just tell him I will refuse the shipment and he can eat the $27 and get a refund for the $90.  I have never had this situation arise before and appreciate the help with it.

Posted

Yeah sounds like he's scamming you for more $$. There's some sad people out there. :no2:

  • Super User
Posted

NOPE ~ Not a Penny More.  That's on the seller.  And there can't be negative feedback to you since you're not the one who Jacked up the transaction.

I'd offer to pay what was agreed and if that's not good, get my $$ back.  In fact I don't know what the site rules are but attempting to renegotiate an agreed on price after the fact - can't be a routine practice.

Instead of paying more, perhaps you should respond by in fact offering less since you're obviously back in the negotiation stage of the process ?

Might want to report this transaction to the site administrator(s).

A-Jay

  • Like 8
Posted

Its the largest auction site in the world I just don't know if I can name it.  But I am going to send the report to them if any issues arise from it.

 

Posted

You don't have to do anything. If you were already charged 15 bucks for shipping you don't have to pay anymore. A seller can NOT leave negative feedback period! If he doesn't ship it ebay will refund your money but you have to wait so many days to file a claim and get your money back. 

 

I sell a ton of stuff on that site and if I made a mistake on shipping I would never ask for more money. If he shipped it already everything should be ok. He can't leave you bad feedback.

  • Like 2
  • Super User
Posted
3 minutes ago, smallie.mike said:

You don't have to do anything. If you were already charged 15 bucks for shipping you don't have to pay anymore. A seller can NOT leave negative feedback period! If he doesn't ship it ebay will refund your money but you have to wait so many days to file a claim and get your money back. 

X2 ~

If it's ebay, I'm betting you'll get it or at the very least a complete refund.  That message you received from the seller is illegal and usually ebay includes a canned blurb with it that indicates as such.

A-Jay

  • Like 1
Posted
3 minutes ago, A-Jay said:

X2 ~

If it's ebay, I'm betting you'll get it or at the very least a complete refund.  That message you received from the seller is illegal and usually ebay includes a canned blurb with it that indicates as such.

A-Jay

It is against eBay rules. They take 10% of the shipping cost now (which is nonsense), so they aren't getting thier cut that way. 

  • Like 1
Posted

http://pages.ebay.com/help/policies/selling-practices.html

Examples of prohibited behavior include:


Entering an amount for shipping costs when you're listing an item, and then indicating that you charge a different amount either in the item description or after the buyer has committed to buying the item

  • Like 2
  • Super User
Posted

Accept the shipment and don't pay another dime. He's either scamming you or he made a mistake, either way he needs to learn for his next sale. He cannot leave negative feedback for you, it's not an option when he goes to leave feedback.

  • Like 3
Posted

I messaged him and told him I wasn't paying another dollar and he just said no problem.  I will see what happens when the rod arrives.  He shipped economy shipping and I don't have a tracking hopefully it is still a 1 piece rod.

  • Like 1
  • Super User
Posted

Tell him to Ship it USPS it's cheaper. Been there before. Or file a complaint to ebay been there before too. Future thought.

  • Super User
Posted
23 minutes ago, Murrica said:

I messaged him and told him I wasn't paying another dollar and he just said no problem.  I will see what happens when the rod arrives.  He shipped economy shipping and I don't have a tracking hopefully it is still a 1 piece rod.

Don't sweat anything, I have bought tons of stuff there and never lost money. Ebay has the buyers back when it comes to getting the wrong item, a broken item or not getting it at all. I have literally not lost a penny on any transactions there.

  • Like 2
  • Super User
Posted
23 minutes ago, deaknh03 said:

Don't sweat anything, I have bought tons of stuff there and never lost money. Ebay has the buyers back when it comes to getting the wrong item, a broken item or not getting it at all. I have literally not lost a penny on any transactions there.

Same Here ~

A-Jay

  • Like 1
Posted

I have purchased a lot of stuff from there and never had a problem. I always try to purchase from a power seller or someone with excellent feedback. Sounds like someone tried to make some quick change and wasn't aware of shipping costs costs on a rod and used standard shipping on the auction. That isn't your fault and is the seller's responsibility when listing the auction. Most of the time I search the bay, I'm looking for a super deal and often include shipping costs in the search. I would more worried about the condition of the rod since it sounds the the seller doesn't deal with shipping them a lot. 

  • Super User
Posted
7 hours ago, Murrica said:

That is the main thing I am worried about right now.

It comes broken..you get a refund. No worries.

  • Like 1
  • Super User
Posted

literally nothing to worry about.

once my wife sold some boots and the buyer claimed they never received them.  i can tell you that ebay made my wife (the seller) jump through a million hoops to get it settled.  They basically assume the seller guilty and buyer innocent until proven otherwise.

wouldn't lose a minute of sleep over it.

  • Super User
Posted

It's not your fault he doesn't know what to charge for shipping. Asking for more $$ after the fact is turgid. Tell him to pound salt, and maybe he'll learn from his own screw up. 

  • Super User
Posted
2 hours ago, ww2farmer said:

Asking for more $$ after the fact is turgid.

thank you sir for my daily dose of the dictionary!  had to look that one up.  i thought it must be of the "turd" family!

  • Like 1

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