jordancody11 Posted May 19, 2015 Posted May 19, 2015 I recently bought a 6'6 MH MM Pro from tackle warehouse after a couple months of use I dropped it on a hookset and the microwave eye completely ripped out. I had it shipped back to duckett fishing about a week ago and I still haven't heard back. Any ideas on what they will do or when I can expect to hear back. Thanks! Quote
Super User tomustang Posted May 19, 2015 Super User Posted May 19, 2015 I suggest you call. Be mindful that I've heard that theyre hard to get a hold of at times so you might have to keep trying. 1 Quote
Super User J Francho Posted May 19, 2015 Super User Posted May 19, 2015 What is their policy on covering self inflicted damages? Quote
GaterB Posted May 19, 2015 Posted May 19, 2015 Just call them, they will probably have you pay the replacement fee, but you'll get a brand new rod. They were very easy to deal with when I broke my micro magic Quote
Lacustrine Posted May 19, 2015 Posted May 19, 2015 Three weeks from date you sent it to receive a new rod is what you can expect. I just dealt with them and that is what they told me. Quote
Lacustrine Posted May 19, 2015 Posted May 19, 2015 I recently bought a 6'6 MH MM Pro from tackle warehouse after a couple months of use I dropped it on a hookset and the microwave eye completely ripped out. I had it shipped back to duckett fishing about a week ago and I still haven't heard back. Any ideas on what they will do or when I can expect to hear back. Thanks! Ask for William. He is extremely helpful. Quote
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