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Posted

Also I went to 3 different sporting good store and they all frown upon the thought of breathables even under layers of appropriate clothing. I am 100% sure they are just sale staff suggesting by the books and not actual knowledge. I'm sure you guys know what you are talking about and actually used it with success. Just like how I never ask them about fishing reels. Most staffs aren't enthusiast and don't really know the reels. They just know fishing in general and suggest general ideas.

  • Super User
Posted

That's too bad. I returned a 5 year old pair of waders a couple of years ago and got full price that I paid back. On their website, the guarantee is posted.  Waders were part of the clothing/footwear category. 

 

Our Guarantee to You 

Since 1961, it has been our ongoing mission to provide outdoor enthusiasts like you with the finest quality gear and the highest level of customer service in the industry. The way we look at it, we have no business asking for your next order unless you are satisfied with your last order. To make sure we meet your expectations, we back every purchase with Cabela's Legendary Guarantee.

You can buy with confidence, knowing that if you are not completely satisfied with your purchase, we will provide a refund or exchange the item within 90 days* of purchase. In addition, Cabela's brand clothing and footwear is guaranteed for the lifetime of the product under normal wear and tear and defects in workmanship. All other Cabela's brand merchandise is guaranteed for one full year.

We've always believed the true measure of our company is how we treat our customers. So, with every order, we make this promise to you - the best quality, the best value, the best selection, the best service all from the World’s Legendary Outfitter®. Guaranteed.

LegendaryGuarantee.gifDick-and-Jim-Signatures.gif Dick Cabela



Jim Cabela spacer.gif  
  • Like 1
Posted

Also I went to 3 different sporting good store and they all frown upon the thought of breathables even under layers of appropriate clothing. 

 

 

Here you go:  I'm in my Orvis Silver Label bootfoot breathables comfortably fishing while slush and small chunks of ice are bouncing off me in the C-O-L-D currents of the West Branch of the Ausable River up near Lake Placid, NY.

 

 
ResizeofFrontpageA_zps43f605c8.jpg
 
Tight lines,
Bob
  • Like 1
Posted

 

That's too bad. I returned a 5 year old pair of waders a couple of years ago and got full price that I paid back. On their website, the guarantee is posted.  Waders were part of the clothing/footwear category. 

 

Our Guarantee to You 

Since 1961, it has been our ongoing mission to provide outdoor enthusiasts like you with the finest quality gear and the highest level of customer service in the industry. The way we look at it, we have no business asking for your next order unless you are satisfied with your last order. To make sure we meet your expectations, we back every purchase with Cabela's Legendary Guarantee.

You can buy with confidence, knowing that if you are not completely satisfied with your purchase, we will provide a refund or exchange the item within 90 days* of purchase. In addition, Cabela's brand clothing and footwear is guaranteed for the lifetime of the product under normal wear and tear and defects in workmanship. All other Cabela's brand merchandise is guaranteed for one full year.

We've always believed the true measure of our company is how we treat our customers. So, with every order, we make this promise to you - the best quality, the best value, the best selection, the best service all from the World’s Legendary Outfitter®. Guaranteed.

LegendaryGuarantee.gifDick-and-Jim-Signatures.gif Dick Cabela

Jim Cabela spacer.gif  

 

Scott, where did you get this? I want to go directly to them and show them this next time. The funny thing is they said even though wader is consider clothing, they are really footwear. Well this actually say clothing and footwear.

  • Super User
Posted

At the bottom of any page on their website on the lefthand side, under "Customer Service" is a heading that says "Legendary Guarantee"

  • Like 1
  • Super User
Posted

Anyone that recommends neoprene over breathables has never been nuts deep in the Salmon River in February.

  • Like 3
Posted

The best thing comes to those who wait.....

Funny story with my breathable wader purchase a few minutes ago at Cabelas. I talked to another manager and showed him the guarantee policy and showed him a quick Google search online that customers had their wader covered and he agree that as long as it's not torn to pieces and leaks in seams they'll honor it or prorate my money back. Then I bought a set that I saw online. If bought separately the wader and boot would cost $256. If bought in a package/set it'll cost $205 but it was online only. The staff said they will honor it at the check out.

As I got to the checkout I showed my phone of the package online. The clerk was a new guy and got a manager to come help do the price adjustment. She had trouble too. Then another manager came and she figured it out. She was in a hurry and told another clerk how to adjust the price. Get this, cabela had a buy over $200 and get $50 rebate card.

I was in a hurry to pick up my wife and they had taken about 8 minutes now. The newest lady started to scan and adjust the price. It went down from 256 to 204, and then she scanned the rebate to knock off $50. My total was 154 plus tax. I was puzzled at first since rebate said to use on next purchase only. Oh well I was in a hurry. Then shE gave me two reciepts and I walked out. As I got to the car I looked and I got a reciept and another 50 rebate. I thought of being a honest customer but after 10 minutes of waiting, and having to do my research to dispute the guarantee/warranty I said the heck with it. I drove away smiling.

  • Super User
Posted

You know that as soon as you use the second $50 rebate your waders will begin leaking like a sieve!...

 

 

oe

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