bass1980 Posted July 11, 2014 Posted July 11, 2014 Most companies only do warranty if you are the original buyer and have sale receipt for full replacement. After certain time period, break it more than once, your own fault, and/or don't have the sales receipt some offer replacement at a respectable price. So if I bought a used rod and it breaks am I just out of luck or would they allow you pay a fee like example if it's your own fault. The three rod company I am looking at is Dobyns, Megabass, and Gloomis. If anyone knows anything please let me know. I look into the companies website but says nothing on second hand purchase. Thanks. Quote
Super User flyfisher Posted July 11, 2014 Super User Posted July 11, 2014 I don't know about those companies but i know St Croix has their gold star service where it doesn't matter if you are the original owner or not. 1 Quote
Super User new2BC4bass Posted July 12, 2014 Super User Posted July 12, 2014 I am not familiar with those companies policies either. I bought 3 Falcon Experts as a package deal from a seller here. Rods were new, but don't think seller was in fishing retail although he does apparently own a business. I didn't keep my PMO receipt. Fell face first into a pile of rocks and broke two 4" pieces off the tip. Was my favorite rod at the time. I called Falcon and explained the situation. Told them how the rod got broken, and obviously not a fault of the rod. Asked if they covered anything. I was allowed to send them $80 and the piece of the rod describing its length and action. They sent me a new Cara equivalent to the Expert's length and power/action (not the T7, but a $200 rod anyway). I thought that was very nice of them, and one of the reasons why I have more Falcons than any other brand (although Fenwick is close to surpassing their number). Long story just to say call the rod's manufacturer should you ever break one and explain what happened. You may be pleasantly surprised. At the very least you will know you did all you could. 1 Quote
Super User iabass8 Posted July 12, 2014 Super User Posted July 12, 2014 No idea about megabass. The only knowledge I have of loomis is my 1 NRX that has a wildcard that i've never had to use. If you get the wildcard from the seller, you get the warranty. Dobyns rods have such amazing customer service. I've yet to use it but it's an 80$ no questions asked warranty original owner or not. Quote
Super User FishTank Posted July 12, 2014 Super User Posted July 12, 2014 When I contacted G. Loomis they just asked for $100 bucks and sent me a new rod. I never sent one in but I thought it used to be $50. Maybe I missed something. Quote
Super User Dwight Hottle Posted July 12, 2014 Super User Posted July 12, 2014 Megabass will only warranty to the original purchaser for up to three years. You must show proof of purchase. I can't hel you with Dobyns. Loomis might cover you especially if you ever registered a rod with them. Quote
bass1980 Posted July 12, 2014 Author Posted July 12, 2014 Thanks everyone. I thinking of getting like 3-4 rods and looking into used rod to save some money. It would be a huge risk if they won't even offer "no questions ask" warranty that you pay some money for even if you are not the original owner. I have read through megabass and dobyns warranty and they don't not have anything for second hand owners. All it states is if you have receipt. Maybe I should just pass on used rods? Quote
Super User iabass8 Posted July 12, 2014 Super User Posted July 12, 2014 Thanks everyone. I thinking of getting like 3-4 rods and looking into used rod so save some money. It would be a huge risk if they won't even offer "no questions ask" warranty that you pay some money for even if you are not the original owner. I have read through megabass and dobyns warranty and they don't not have anything for second hand owners. All it states is if you have receipt. Maybe I should just pass on used rods? I've never heard of an instance where you needed proof of purchase to utilize the Dobyns warranty. Just using a simple google search, I found countless threads asking the same question and not once did anybody ever have an issue getting a replacement rod being the non original owner. Make sure you get good pictures of the cork when buying used. I've seen a few lately /w chunks missing and the seller not saying anything about it. Quote
CJV Posted July 12, 2014 Posted July 12, 2014 You can't go wrong with st. CROIX I've accidentally broke so many of those rods over the years and they NEVER gave me a stink about any of them. You send the rod back to them with a $20 money order and about a week later a brand new rod shows up at your doorstep. Now that's what I call customer service. Quote
John G Posted July 12, 2014 Posted July 12, 2014 Bass1980, you should go to American Legacy Fishing . Com and read their G Loomis Warranty. It doesn't get any better than them if you want to replace a broken G Loomis. Menu Cart G. LOOMIS ROD WARRANTY PROGRAM -"ZERO COST" WITH ALFC There are 3 OPTIONS: Option 1: Buy your G. Loomis rods from ALFC and Receive Warranty Rod Replacement at No Charge Option 2: Didn't Buy your G. Loomis rods from ALFC but still want to Receive Warranty Rod Replacement at No Charge Option 3: Didn't Buy Your G. Loomis Rod from us, it broke, you want to get a replacement and that's it Option 1: Buy your G. Loomis rods from ALFC and Receive Warranty Rod Replacement at No Charge If you buy (or have bought) your G. Loomis rod from American Legacy Fishing Co. and the rod fails - that would be breaks - ALFC will get you an identical replacement G. Loomis rod at zero cost to you. All you have to do email us at glwarranty@americanlegacyfishing.com or call us at 1-877-402-6350 and let us know the details and then send your broken G. Loomis rod back to us - we'll need all the pieces - and we'll send you an exact replacement G. Loomis rod at our expense. No fuss, no hassle, no cost. You are responsible for shipping the broken G. Loomis rod back to us. You must have bought that specific model from us. We will ship you a new G. Loomis rod immediately upon receipt of your broken rod via FedEx. There will be no charge for this. If the G. Loomis rod model that broke is no longer available we will replace it with the closest G. Loomis model currently available. No cost, no fees, no sweat. If you need the new replacement G. Loomis rod immediately and can't wait for us to receive the broken G. Loomis rod Call us and we'll take your credit card details and charge your credit card for the full cost of the replacement rod, ship you that new rod immediately, and upon receipt of the broken G. Loomis rod credit you 100% of the credit card charge for the new rod we sent you. This program is only available to USA and Canadian shipping addresses. If you live outside of the USA or Canada we will still take care of your G. Loomis rod warranty, but you will be responsible for return shipping of the broken G. Loomis rod to ALFC as well as shipping costs for the new replacement G. Loomis rod shipped back to you. Contact us for a quote on return shipping cost. Option 2: Didn't Buy your G. Loomis rods from ALFC but still want to Receive Warranty Rod Replacement at No Charge OK, let's say you didn't buy your broken G. Loomis rod from American Legacy Fishing Co. (shame on you!) and you would still like to get it replaced at zero cost. We can handle that. Just buy any new G. Loomis rod at the same time you request a Free warranty replacement for the broken G. Loomis rod. Buy a new G. Loomis rod and we'll also replace the broken G. Loomis rod no charge. Here's the logic: Typically it costs about $100 for the G. Loomis Xpeditor Program Warranty. And there are times it can take a couple of weeks to get your replacement G. Loomis rod from the factory. We'll get you a brand new replacement G. Loomis rod for your broken G. Loomis rod at No Cost if, at the time you contact us for warranty (call us at 1-877-402-6350), you also order any new G. Loomis rod to be shipped along with you broken rod replacement. You send your broken G. Loomis rod back to us - we'll need all the pieces - and we'll send you the new replacement G. Loomis rod plus the other new G. Loomis rod you have bought immediately. No charge for the broken rod warranty. If you need the new G. Loomis replacement rod along with the new G. Loomis rod you buy to get this warranty at no charge immediately, we will take your credit card details and charge your card for the full cost of the replacement G. Loomis rod and the additional G. Loomis rod, ship you those new rods immediately, and upon receipt of the broken rod credit you 100% of the credit card charge for the new warranty rod we sent you. The charge for the additional rod will, of course, not be refunded. If the G. Loomis rod model that broke is no longer available we will replace it with the closest G. Loomis model. No cost, no fees, no sweat. This program is only available to USA and Canadian shipping addresses. If you live outside of the USA or Canada we will still take care of your G. Loomis rod warranty, but you will be responsible for return shipping to ALFC for your broken rod as well as shipping costs for the new replacement G. Loomis rods shipped back to you. Contact us for a quote on return shipping cost. Option 3: Didn't Buy Your G. Loomis Rod from us, it broke, you want to get a replacement and that's it No problem. G. Loomis charges $100 for their Xpeditor Service. We do the same. Just call us, give us the rod model number, your name and address and phone number, and a credit card number. Your credit card will be charged the price of the new, replacement rod. We'll ship you an identical replacement rod along with a prepaid return shipping label for the broken rod. When your new rod arrives take it out of the shipping tube, but the broken rod back in the tube, seal it up and take it to FedEx. When we receive your damaged rod we'll credit your credit card for the difference between the new rod cost and the $100 Xpeditor fee. If the G. Loomis rod model that broke is no longer available we will replace it with the closest G. Loomis model currently available. This program is only available to USA shipping addresses. If you live outside of the USA we will still take care of your G. Loomis rod warranty, but you will be responsible for the Xpeditor fee ($100 USD), return shipping to ALFC for your broken rod as well as shipping costs for the new replacement G. Loomis rod shipped back to you. Contact us for a quote on return shipping cost. About UsAbout Airflo Fly LinesAbout BogaGripAbout Daiwa Fishing TackleAbout G. Loomis Fishing TackleAbout Megabass Fishing TackleAbout Shimano Fishing TackleAbout Stick Jacket Rod Covers No Questions Asked GuaranteeHow to Shop Our Online StoreTerms of UseCompany Privacy PolicyShipping InformationTestimonialsXpress Rod and Reel Trade-In ProgramUsed Rods and Reels Contact Us Sign Up for Our Newsletter: Subscribe Copyright © 2014 American Legacy Fishing Company. All Rights Reserved. | Contact: 877.402.6350 Quote
Capt.Bob Posted July 12, 2014 Posted July 12, 2014 Make it simple, buy St. Croix and know your being covered by a company that is well established, and been leading in customer service and warranty "to whoever owns the rod when it breaks" for longer than the rest, I have never been sorry switching to St. Croix, as a matter of fact after 20 or 30 I have decided I have no reason to buy any other, but prefer buying new. Quote
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