Super User F14A-B Posted June 24, 2014 Super User Posted June 24, 2014 Well I wanted to ask now with the recent topic of knob shims, I got a 102mm w/ cork... Installed a few months ago.... So there Is considerable Fore and aft play on each cork grip. I have not taken it apart, it appears almost as if bearings are missing. That's how much play Iam talking about, after digging online a lot, I have not found anything suggesting this much play. On the contrary, that it is a tight handle. Hummm, can any of you hawgtech users comment, please? Quote
Super User Tywithay Posted June 24, 2014 Super User Posted June 24, 2014 Have you removed the knobs to see if they're missing bearings? That'd be the quickest answer. Quote
Delaware Valley Tackle Posted June 24, 2014 Posted June 24, 2014 Why not contact Hawgtech themselves? They appear to be responsive to customer concerns from what I've seen. Quote
Super User F14A-B Posted June 24, 2014 Author Super User Posted June 24, 2014 Yea, I know, I shoulda caught this earlier, I guess I feel like it's my issue now... I suppose I will call em. If anyone else would care to comment, please do Quote
Delaware Valley Tackle Posted June 24, 2014 Posted June 24, 2014 I've installed a few for other folks and didn't notice what you describe. Quote
JGBassinAL Posted June 24, 2014 Posted June 24, 2014 I have 5 Hawgtech handles and one with cork knobs, but there is no play in the knobs on mine so I'm not sure what the problem might be. Like mentioned earlier, take the knobs off to make sure the bearings are there. Contact Hawgtech on facebook as well, they have always gotten back to me quickly and I actually place my orders with them thru facebook. 1 Quote
Super User Dwight Hottle Posted June 24, 2014 Super User Posted June 24, 2014 I have 5 handles all with cork but one. Never have had any issue. You shouls contact Mike or Robert to determine what the problem might be. They are outstanding customer service type guys. 1 Quote
Super User F14A-B Posted June 24, 2014 Author Super User Posted June 24, 2014 Thanks for That DVT, none of my stock handles are like this either, I couldn't imagine this being normal, nonetheless I thought I would try and gather a little intel, and go from there, I don't think I can remove it, the little screw, that holds the nut cover in place? I buggered it up on the final torque! Just enuff to cause trouble on removal. Screws are too soft these days. Quote
Hogsticker Posted June 24, 2014 Posted June 24, 2014 I'm confused. Are you talking about the handle itself or the knobs. Pop the knob cap off, remove the screw from the knob and see if the bearings are inside. There should be one on each end of each knob Quote
Super User BassinLou Posted June 24, 2014 Super User Posted June 24, 2014 Mike from Hawgtech is an active member here on BR. His screen name is Piscicidal. Send him a PM or he might actually see this thread and answer you directly on here. Good luck!! 1 Quote
Super User F14A-B Posted June 24, 2014 Author Super User Posted June 24, 2014 Mike from Hawgtech is an active member here on BR. His screen name is Piscicidal. Send him a PM or he might actually see this thread and answer you directly on here. Good luck!! Thank you sir! I am working on email now. Quote
piscicidal Posted June 24, 2014 Posted June 24, 2014 Well I wanted to ask now with the recent topic of knob shims, I got a 102mm w/ cork... Installed a few months ago.... So there Is considerable Fore and aft play on each cork grip. I have not taken it apart, it appears almost as if bearings are missing. That's how much play Iam talking about, after digging online a lot, I have not found anything suggesting this much play. On the contrary, that it is a tight handle. Hummm, can any of you hawgtech users comment, please? Alone, Hey, it's Mike from Hawgtech. I'm sending you an IM with my personal phone number. I'll be glad to help you out with any issues you might have. 5 Quote
Maico1 Posted June 24, 2014 Posted June 24, 2014 Alone, Hey, it's Mike from Hawgtech. I'm sending you an IM with my personal phone number. I'll be glad to help you out with any issues you might have. Now this is customer service.... 3 Quote
piscicidal Posted June 24, 2014 Posted June 24, 2014 Thanks, maico. Just so you all know, when you buy a handle from me/Robert, it has a lifetime warranty*. If you have any problems at all...just call me, send an IM, or send an email to support@hawgtech.com and we will do whatever we can to make it right. -Mike 2 Quote
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