Heres To Hoping Humminbird's Customer Support Is Helpful.

[MainelyBASS]

Im a tournament angler that relys heavly on my electronics for finding fish, probably goes without saying but its true. Purchased a 899c HD Si 2 months ago and its completely dead as of today. I was idling around a point and the screen flashed and went black. Tried to boot her back up and got nothing, after trying all of the obvious methods to fix it to no avail, I siwtched the 859c HD DI which was on the bow to the console and it turned right on. I took the dead 899 and put it on the bow and tried to fire it up and once again got nothing. Paid $1,000 and got less than 6 uses out of it. Something tells me I am going to be without my sonar for most of the summer if they want me to send it in for repairs. I called customer support after dinner, but they closed at 4 CT. Hopefully they dont let me down tomorrow when I get a hold of them.

[slonezp]

It will be back to you repaired or replaced within a week.

[Hi Salenity]

7-10 days ( my guess)

[MainelyBASS]

Thanks for your encouraging words guys. Im clueless as to what happened to her. The fuse that the marina installed isnt blown and the unit lights up when I power it on, it just never goes any further than the buttons turning orange.

[slonezp]

Call HB, They will go over some things to try with you. If it doesn't work you will need to send it in. Ask them for a shipping label since the unit is brand new,  you won't have to pay for the shipping. Also, if you haven't already. register for Humminbird Select. You get a free 1 year warranty extension and a super secret phone number with less of a hold time just for registering. The units usually spend more time in transit than at the shop.

[KHinc]

How did this ever work out for you?  I've never had any issues or concerns with Humminbird...just curious.