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Posted

I think I'm done with BPS unless they have incredible sales like the rod/reel trade ins.

It could be just my store but I feel their customer service is second to Cabelas and they constantly pester me to sign up for their time shares.

Of course I'm buying from Ron at Valley when I want a brand that he sells

Just venting

  • Like 2
  • Super User
Posted

A little tip to avoid the time share pestering. When you get to that part of the store, put your cellphone up to your ear. No one will bother you.

Hootie

  • Like 5
Posted

I was very disappointed when guys at my local bass pro started pestering me about the time shares. I'm in there a lot though, since it's 5 minutes from my house, and the time share guys know not to bother with me anymore.

Posted

You feel free to vent BPS seems to bring it out in me sometimes as well.

 

As far as the time share issue do what I do walk around looking mad all the time everybody leaves you alone.

 

One thing I have noticed about BPS is there BPS product line is not very good quality. It does not seem to hold up very well hooks, jig heads, soft baits, etc. Before any anyone tells to stop being a cheap skate and buy the good stuff I am learning this on my own which brings up another issue I have with BPS THERE SALES ARE NEVER SALES I have my catalog from the winter, my bass catalog and my classic sales paper and the prices are the same other than the trade in deal. Ok I am venting now 

  • Like 2
Posted

Don't ever sign up for a boat or truck giveaway either. They will bombard your phone and e-mail with time share and Allstate insurance promo's. *** usually runs actual sales on gear as far as price goes.

  • Super User
Posted

In my opinion, BPS lost the ball to Tackle Warehouse about 3 years back.

With today's exorbitant shipping costs, one-stop shopping is where it's at.

BPS does not inventory many of my favorite lures and has dropped many that they once carried (this hurts BPS, not the consumer).

 

Roger

  • Like 3
Posted

And it wasn't a one time event either.

A couple of months ago I asked an associate there if they had any of the live bait bait ball crank baits and the guy looked at me like I was an idiot because he had never heard of them.

He didn't even bother to say "I'll check on that" he just brushed me off.

I told him I saw the baits in a bass magazine too.

You would think that an employee of a company would be somewhat knowledgeable of what they sell

  • Super User
Posted

You would think that an employee of a company would be somewhat knowledgeable of what they sell

I don't want to pile on too much (there are admittedly some positives), but this strikes me just about any time I ask a question in there. When I asked about the Curado I a guy told me they were holding them back until the one day $99 sale... told him that was the G and he looked at me like I was speaking another language. They moved things around a bit so I asked another guy where the jig heads for tubes were and he didn't know what I meant/wanted. It seems like they'd print out a "coming soon" product list for the employees or something. If I knew that little about my job I wouldn't still have it.

  • Like 1
Posted

Ahh, you might expect that but it's not true. They do the same as others, just hire people to fill positions, and sometimes they use the person's experience to place them, sometimes not. Even if they do, they don't know everything about everything. I've fished for 17 years but until last night I'd never heard of the bait ball, and yet I still think I'd know enough that BPS would hire me. However, they SHOULD HAVE offered to find out for you. I always did when I worked at Walmart.

Posted

I got out out with them today also was going to pick up some curados for me my uncle and dad. Only doing a one day sale alright fine whatever I drove 10 miles down the road and picked up 6 of them for 99 bps's loss

  • Super User
Posted

Shopped there a few times met a young man in his early 70s with a wealth kniwkegd. i talked,to,him for about an hour. He called a few times to,the department he was working but he said he was busy with a customer. Thats the type of employee i want,to,talk to. Not getting pestered aboutntime,shares......

  • Super User
Posted

I've never experienced this sales pitch here at the Hampton, VA store. Are the time-shares something unveiled along with the Spring Classic?

 

I'm planning to go for the rod trade-in. The only thing they pester me with is the pitch for a (another) BPS credit card.

Posted

EVERYTIME that I've asked for help, mostly at the reel counter, I got the vibe that it was a massive undertaking to help me.

 

That included pulling a 200HG off the shelf this morning at 9:01, when I was the ONLY person at the reel counter....with 3 BPS employees just staring at me.

 

Now, I do wear my TW shirts when I shop at BPS....and let loose of a little "rebellious" behavior...after many terrible experiences.  

Posted

My bps has their booth right in the middle of the fish section and 2 or 3 are walking around with their clipboards

I like the suggestion to put your cell phone to your ear when they approach

Posted

I must just look poor. No one has ever approached me about a time share. I was at the one in Leeds today and the only person I spoke to was the cashier.

  • Like 2
Posted

I've never experienced this sales pitch here at the Hampton, VA store. Are the time-shares something unveiled along with the Spring Classic?

 

I'm planning to go for the rod trade-in. The only thing they pester me with is the pitch for a (another) BPS credit card.

They may be by the boat sales area.  That is where they are in my BPS.

  • Super User
Posted

When they start talking I immediately interrupt them and say no thanks. Win win situation because they stop talking to me and they know ahead of time to talk to someone else.

Cabelas is worse though. You get the credit card guys as soon as you walking into the door AND guys walking around the store randomly asking people. It's best to just say yes I have one already and be done with it.

I've been to several bps and cabelas in various states and gotta say bps has more employees walking the floor asking around if customers need assistance. When it comes to the sack bars they haven bps has the rudest behind the counter and cabelas has the nicest

  • Like 1
Posted

The time share people are relentless. Guy last year at hte one in branson was just hammering me for that lodge they have down there. musta cost em to much to build now they gotta pay for it lol

  • Super User
Posted

Crank, my wife and I went on the BPS sales tour in Myrtle Beach, South Carolina since the motel was free.

 

We had a nice time but the weather was overcast and cold during our visit and we never set foot on the beach.

 

We did sit through a painful three-hour presentation on time shares.

 

Overall, we had a pretty good time but that presentation was a killer.

 

For you guys who have not gone, I suggest you just smile and pass it by.

Posted

We don't have the time shares but we have the vacation package pushers. Generally nice folks.

 

The only thing that bothers me about our store in Detroit is they don't stock enough reels, especially lefties. I just can't bring myself to drop over $200 on a display reel. 

Posted

Another thing that I am going to add is bps is an expensive store for the most part and your dollars don't go a long way even if your buying the cheapest items on the shelves.

With that being said we all know what we want when we go there and I just think it's rude for them to push us on this stuff taking for granted that we are spending out hard earned dollars there.

I know I'm overreacting on this but it always does bother me. I guess I don't really care for sales people

Posted

There are usually 5+ people on staff trying to sell vacations....right between the tank and the fishing area here in Orlando.  They are VERY aggressive.  

 

I've used the ignore, the cell phone, the mad as hell, and the polite techniques.  None work any better than the other.  Now I just take extra time to just walk out of the way and avoid that whole deal.  It is a nightmare, and reminds me of people hassling me at a shopping mall.  

Terrible. 

Posted

Just tell them you allready went last 5 months ago. That seems to shut them up.

Posted

IMHO ---- CABELAS & TACKLE WAREHOUSE RULE THE ROOST. There always has to be a #1 & a #2. In this case though there are two in first place ----- Cabelas & Tackle warehouse. Tackle Warehouse for shipping and Cabelas for in-store shopping.

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