Sharing A Great Experience...the Tackle Trap

[kschultz76]

All I just wanted to share a great experience I've had with a great tackle shop you all may not know about, The Tackle Trap.  I learned about them on another forum and am glad I did.

For Christmas my wife purchased a rod for me from The Tackle Trap which I had selected.  Unfortunately after getting two different rods shipped from the manufacturer both had clear coat issues I couldn't overlook in a premium rod for the price.  Gary at TTT was awesome in working to get me the second rod after I found the issue on the first.  As soon as I received the second rod with a similar issue I contacted Gary.  First and foremost Gary cared, and agreed the issues were disappointing and not acceptable, he understood my concern.  At this point Gary could have just made me deal with the manufacturer or helped me get a third replacement, but he wanted me to be totally happy with the products I bought from him.  Going the extra mile Gary is letting me exchange for a different rod from a different manufacturer and handling the return and credit from the original rod.  This was outstanding service to me, and will make me a dedicated Tackle Trap customer going forward.  

Besides getting his customers a good deal on great gear Gary clearly wants us to be happy not just with his shop's service, but with any products he sells regardless of who made them.  And Gary took time out of his busy day twice for at least 30 min each time to talk to me to ensure we selected the right model rod for my needs.

If you've not worked with The Tackle Trap I encourage you to call them up, awesome people to do business with who clearly have the passion we all do for our sport.

 

[kickerfish1]

No doubt. I have bought rods and reels from Gary along with tuning parts. He always goes the extra mile to help a customer out plus his hands on experience with mid to high end gear is second to none. One of my favorite places to purchase high end items or specialty products from. Plus he is one of only a few places that stocks the U-40 cork sealant for rods.

[iabass8]

Garys great. He can also get a lot of reel upgrades at a good price.

[Lucky Craft Man]

I agree with the great customer service at The Tackle Trap. I just purchased a NRX 916 off of him and his communication and speed of shipping was fantastic. Great place to buy from.

[Grantman83]

I sent them my alphas type r and pixy for full tuning and pixzilla s tatus. They were great at both recommendations on what to buy. Great guys to work with.

[kschultz76]

No doubt. I have bought rods and reels from Gary along with tuning parts. He always goes the extra mile to help a customer out plus his hands on experience with mid to high end gear is second to none. One of my favorite places to purchase high end items or specialty products from. Plus he is one of only a few places that stocks the U-40 cork sealant for rods.

The new rod Gary helped me select is a Megabass Orochi XX Tour Versatile. I'm psyched can't wait to see it and hold. Funny you mentioned the U40, had him send me some of that too!

[kickerfish1]

I think you will be very pleased with the Orochi XX line of rods. I was skeptical a bit at first but the EMTF is slowly becoming one of my favorite rods. Purchased it mid summer last year to fish 3/8-3/4 oz jigs and to compliment a few other dedicated jig rods from both the Dobyns DX and NRX lines. Towards the end of the year I was slowly gravitating towards the EMTF over the other rods. Gary helped me decide on that rod over a few other rods in that line as well as a few other manufacturers. Minus the filler in the cork handle, the rod has impressed me to the point that I will be adding an Orochi XX shakey head spinning rod in the next month or so.

Enjoy your new purchase and BTW that bottle of cork sealant will last you a VERY long time for many uses. I coated about 30 rods with it last year and still have 2/3 of a bottle left.

[kschultz76]

A couple months ago I got the Spinnerbait Special from Gary. Trying to fill out my collection with very versatile rods that can compliment each other. We talked about the EMTF and I may be tempted by it some day, but as silly as it sounds 7'2" is the longest I can comfortably transport and use on our small boat with other occupants. That extra 3" would likely end up snapped off in my Explorers seat belts or center console.

I'm considering future purchase of the Perfect Pitch, Jerkbaits Special, and either the Drop Shot it Shakeyhead. The build quality and feel on these rods are just that good. I wasn't sure about the guides at first, but they will pass a leader knot if need be.

Primary purpose for this rod is jigs and other bottom contact - trigs and occasional crig over 3/8. But Gary said it will handle much more for times I can only take a few rods out due to space limitations.

I wanted to branch out and try another brand, but just didn't work for me. Still like my St Croix's but there's room in my garage for more then one brand.