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  • Super User
Posted

I am going to have to start calling Shimano out on there so called "warranty" . The over the counter lifetime warranty is only as good as the stores that sell the rods..........Around here NOT ONE SINGLE STORE  THAT SELLS THEM WILL HONOR IT.....and Shimano gives you the run around when you try to go through them by telling you to take it to a retail location. The whole thing is a farce. With St Croix, and Pure Fishing (Abu, Fenwick, Berkley,etc...) you get a REAL warranty.

I have a local shop who was willing to replace my 11 year old Shimano V Rod with the latest Crucial because of the reel seat is loose.  Seems good to me, I guess you're just not in luck around there. 

Posted

Bass Pro honored my warranty without a question and even let me pick a different model when they didn't have my exact rod on hand. The Shimano over the counter is one of the most hassle free warranties around.

  • Super User
Posted

. The Shimano over the counter is one of the most hassle free warranties around.

It probably is...... If the local stores you buy from honor it.... I am not the only one here who's had an issue with it locally... Jfrancho, I think had the same issue, and I thought.... "well that can't be right? "..... Until it was my turn to use it.

Posted

Bass Pro honored my warranty without a question and even let me pick a different model when they didn't have my exact rod on hand. The Shimano over the counter is one of the most hassle free warranties around.

 

Not at our local basspro.... I had two compres last year (have since moved on to St Croix Rage) that had the epoxy fail on the reel seat. The second time it had been almost four months since I purchased it. I took it in to the BPS where I bought it with a receipt in hand and they gave me a really hard time about it being past 90 days. I attempted to explain Shimano's over the counter warranty and only when the manager came to customer service did they look through their policy book and found out that I was right. I was not that impressed by their customer service people over this one...

Posted

As far as the $100 rods go, I have a Carbonlite that I really like, and also a Veritas. I had a microguide break off the Veritas, and honestly it was cheaper and faster for me to have it replaced locally rather than sending it out. I like both rods, but im also wanting to try the Duckett Ghost rods. As far as the Compre, it seems more beefy than my Crucial and maybe a tad bit heavier. I havent found any Shimano rod tip heavy at all, even the $80 Clarus that I snapped in two. I brought that rod back to basspro and had no problems exchanging it.

Posted

As far as the $100 rods go, I have a Carbonlite that I really like, and also a Veritas. I had a microguide break off the Veritas, and honestly it was cheaper and faster for me to have it replaced locally rather than sending it out. I like both rods, but im also wanting to try the Duckett Ghost rods. As far as the Compre, it seems more beefy than my Crucial and maybe a tad bit heavier. I havent found any Shimano rod tip heavy at all, even the $80 Clarus that I snapped in two. I brought that rod back to basspro and had no problems exchanging it.

How's your sensitivity on that Carbonlite compared to the Veritas/your other rods. I'll be heading to Bass Pro next month

Posted

How's your sensitivity on that Carbonlite compared to the Veritas/your other rods. I'll be heading to Bass Pro next month

Crucial, Carbonlite, Veritas, Clarus in that order. The crucial is far more sensitive than the others.

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