HopelesslyAddicted Posted October 3, 2010 Posted October 3, 2010 Good customer service? I wouldn't call it good. Good would be sending you an extra bait. Simply sending a replacement should be routine. Dude... :-? : "UPDATE: Just got the package today. I was surprised with what I found inside. Chris sent me 4 spinnerbaits (2 3/16oz AlphaShin, 2 3/8oz ChartWhite), a strike king hat, and their catalog. Really makes you feel special when a company actually cares about their products. If that isn't excellent customer service, I don't know what is. " Quote
Super User Bassn Blvd Posted October 3, 2010 Super User Posted October 3, 2010 Now, THAT is good service. Quote
twitchfish Posted October 5, 2010 Posted October 5, 2010 I am interested if you could PM me the address. I don't know if public knowledge or not. Had an issue with a Red Eye Shad that the ring holding the trailing hook broke open after first fish. If that is a QC issue, may want to be aware of it. Twitch Quote
FL_Sharpshooter Posted October 5, 2010 Author Posted October 5, 2010 I am interested if you could PM me the address. I don't know if public knowledge or not.Had an issue with a Red Eye Shad that the ring holding the trailing hook broke open after first fish. If that is a QC issue, may want to be aware of it. Twitch You'll want to email chris brown about that, he takes care of marketing and consumer relations. His email is cbrown@strikeking.com Its also at this link: http://www.strikeking.com/contact/contact.php Quote
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